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Color Set
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66,689 Verificado Comentarios de clientes |
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Seems too darkCan't seem to het the warm, rich reddish brown I am looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGlory - We’re sorry to hear that your color came out darker than you expected. We have received your request for a lighter color. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
SENT BACKSent back to sender - do not want service - canceled. They charged $25.95 + shipping but now it says online that it's only $20.00 so I am not sure what or when they will refund me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDottie - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and current order, as you requested. Again, we apologize that you were dissatisfied with your experience. |
I can't seem to get the color I want.Even after speaking with someone from Esalon my hair is still not a nice color. The color fades quickly and I keep having to dye all my hair to achieve the same color from root to ends. This has become very damaging to my hair. I just had to cut 3 inches off to try and save it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJDoc - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Good Quality ColorI really liked the color that was picked out for me. I didn't particularly love the method of rinsing the color to my ends. I followed the directions to a T, but it seems my roots are super dark and the rest of my hair may have gotten a slight tint. I'm all for having dimension in my hair, but I wish it left the rest of my hair just a bit darker. No one even noticed that I colored it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Outstanding resultsThe color came out just as I had expected, and the directions were easy to follow and very helpful. I suggest getting the application kit with timer, clips, and bowl as well, this made application just like a salon. This is definitely my new color source. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Much love......I love eSalon! Thank you for making it easy to stay beautiful!!! ;) I move around and travel a lot, so keeping the same stylist wasn't happening. You find me wherever I am and I know exactly what color is going on my beautiful hair! Matching natural strawberry blonde is hard for a lot of stylist....no more salon scare! I even found a stylist who will put it on for me for a small charge. So glad I found you, eSalon :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hands down the Best Available!This is the very best color I've ever used! It covered my gray completely, and made my hair glow! I've received so many compliments, not about the color, just about how great my hair looks, then they ask "what are you doing different? You look 10 years younger!"I couldn't be happier with my color or the level of service with esalon. Thanks again e salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My hair colorI LOVED my color, and it has lasted for 3 months ! No more store bought color for me ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the dyesAlways happy with the effectiveness, saturation, conditioning, and quality of the hair color products I use! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color!Great at home color. It was easy and it looked as if I came from the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |