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Color Set
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66,655 Verificado Comentarios de clientes |
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Amazing!This hair color is sooooo good! I love the shampoo and conditioner. I can't wait to get the light lab highlights! If you don't want to spend 120 at a salon get this stuff! I use the bowl and brush from e salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!!!The color is beautiful. It was a shade darker than I wanted but my colorist got right on it and is sending me a shade lighter next shipment. Can't wait to put it on and try it. Highly recommend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AWESOME CUSTOMER SERVICEI sent a message and the colorist handling my order actually called back to explain to me the answer to my question. I was completely stunned and was blind sided. I totally did not expect that level of customer service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The colors are great.I like this product, but it makes my scalp burn a little the first day. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I liked it butI decided I wanted to go back to the original you chose for me with more copper and I sent an email. I do wish the conditioner would get rid of more tangles. I have such a problem combing out my hair it gets so tangly. Thanks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I really like itI really like it but, I wish it covered my gray a little better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The products are goodThe reason why I give up is that they are not so cheap. .. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Extra long hairIt covered all the grey! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not enoughNot enough color for shoulder length hair. Color dull and looked washed out after 2 shampoo's. 2nd application was a bit better. The highlights have turned my hair orange. NEVER again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTami - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
I asked for Ash.After 3 orders, adjustments, my hair is more yellow than ever. I've let ESalon know to cancel my membership. I also asked for a refund. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSue - We apologize that your hair color turned out lighter and brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |