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Color Set
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66,689 Verificado Comentarios de clientes |
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perfect colorThe color match is perfect. The only trouble I ever have is getting the chemicals completely rinsed out, probably because I have so much hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good Quality ColorMy hair color was too dark to my eye. My husband didn't think it looked bad at all. If I order again, I would adjust my color to a bit brighter. It's hard telling shades on the internet. My roots didn't cover as well as I would have liked them. First time coloring my hair for years. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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colorLet's go a tad darker next time since the Fall is approaching. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ShadeOverall shade was lighter than I would like. I would like to pull some darker color through 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Stubborn greysI had to leave color on twice as long as the root touch up kits in the stores and my grey showed through less than a week after I colored. Just not worth the extra money in my opinion. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We’re sorry to hear that you were unhappy with the gray coverage of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
RootsThe color is fine but since my new growth is gray, when I color the roots they looks reddish brown, but I feel it's not covering the roots enough. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele - We apologize that your hair color turned out lighter and needs better gray coverage. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Color-treated hairMy hair color turned out too dark and now it will be hard to lighten it up. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYvonne - We’re sorry to hear that your color came out darker than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
I am a little less in love this time.My first experience with this color was wonderful. The second, most recent, color seemed a bit more dull and a little yellower than I would have liked. Either this second formula was bit different or it reacted to my hair differently. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanine - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Just not happyI like the color but my grey is already showing through and its only been a month... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMedina - We’re sorry to hear that you were unhappy with the gray coverage of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
UPDATE: Color has faded almost completelyI am so upset! You can see bits of my blonde through the brown now. The demi permanent color looks great at first but it fades drastically SO quickly. I am not happy with this product whatsoever 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |