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Color Set
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66,655 Verificado Comentarios de clientes |
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I feel like a person... not an account number!I love that my colorist cares about what I really want... and helps to adjust my color until I get exactly what I want. All the colors can be mixed at differing proportions in order to get the lighter darker or more colorful as you want. I had my favorite box office the drug store wall, but I always wished I could make it a little lighter. Now I can!look GREAT IDEA, CUSTOM COLOR, SCHEDULED SHIPMENTS, HELP, AND SHIPPED TO YOUR DOOR! You really can't beat that! Kristine H. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair ColorThe color is beautiful and hair feels really soft after coloring, coverage around temple still showing gray a few days later 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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MY HAIRCOLOR IS PERFECT!I hesitated for years to leave my salon and try eSalon. I have blonde hair with highlights and my hairstylist kept saying how hard it is to match the color. Well... I got tired of spending $75 + on base hair color. I really need to have my hair colored every 4 weeks (because of my gray hair). :( My Aunt, who also uses eSalon, finally talked me into trying it. I couldn't believe how close my new base color matched my hair. Just as good, if not better, than my salon! I couldn't be happier!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my color!You got it right, red hair is not easy to match but eSalon got it right for me.I will always get my color dye from eSalon because it looks natural and stunning! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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good coverage, lots of complimentsAs with every box color I try, my hair picked up a lot of red. Luckily it looked natural, to the point people would ask me if I had always been a "ginger". Since it looked so natural I decided to go with it and love it, but my initial intent was to go almost blonde, hence the 4 star review instead of 5. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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not goodI wrote several reviews and have had no response. I sent you two colors I mix together both with the word "red" in them and a picture showing color of my hair- you sent me dark blonde and it was not at all close. I requested that you stop emailing me several weeks ago and I am still receiving emails. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeggy - We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and removed your from the email list, as you requested. Again, we apologize that you were dissatisfied with your experience. |
Not what I asked forI asked for a slightly darker color or stronger formula for better gray coverage. Instead of that my hair was black after coloring! I have medium brown hair, fair skin and blue eyes. I looked rediculous! I had to go to a salon for corrective coloring! ESalon just can't seem to get it right for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarci - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
Please cancel my subscriptionMy hair did not turn out well with your product. Please cancel my subscription now. No more orders sent to me. I will cancel my card if you do not do so. My hair ws almost black from using your product. Terrible 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeslie - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs |
Made my hair fall outThe color was not even close to the picture of myself that I sent. I followed the directions to a tee, and clumps of my hair fell out, the color was dark and ashy, I had to turn the fan on in the bathroom because of the strong odor, and my remaining hair is fuzzy and damaged. I've been coloring my own hair for 30 years, and this has NEVER happened before. Disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJodee - We’re sorry that you were unsatisfied with your custom color. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Not so greatWhen I use Loreal my hair strands seem to thicken, but not with eSalon coloring. Also made my hair too soft for styling. Not happy with results and won't use again. I am 70 yrs old, so that might be the problem. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanice - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |