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Custom Color Set
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66,689 Verified Client Reviews |
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Amazing accuracy of colorThis was my first order and I was a little skeptical using a hair color that was chosen online. Would the color be right, was it safe, could I mix it right? Then I freaked myself out thinking, oh my gosh, what if my hair falls out or something like that. I held my breath and colored my roots. The color was amazing and my hair did not fall out. I'm very happy with the results and am waiting on my next order. 0 of 0 people found this review helpful. Did you? |
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Nice colorNice package and color, Needs a larger sample of shampoo and conditioner. Kind of pricey for DIY. 0 of 0 people found this review helpful. Did you? |
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Super convenient, very affordable!I am not the best at scheduling consistent hair appointments or having the money available to spend every 6-8 weeks to keep my grays covered. E-Salon has taken care of both those problems for me. No more skunk steak because I let my roots grow out to long! They also work with you easily to get your just right color. 0 of 0 people found this review helpful. Did you? |
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fades quicklyI do feel that without the extra color for the ends that the color does fade quickly 0 of 0 people found this review helpful. Did you? |
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TOO DARKNot for me - VERY unhappy and my hair is damaged and frizzy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
ColorNot the color is was expecting 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We’re sorry to hear that you were unhappy with the results of your custom color. We see that you have already reached out to us and we have credited your account for one complimentary hair color order. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Gray hairIt doesn't cover the gray very well. After one wash, it washes out around my temple and ears. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy Sue - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Too dark and natural. I wanted brighter, more violet tones.I didn't realize the colors were not vegan until after application. Was going to cancel auto shipment anyway because the color wasn't as nice as the Schwarzkopf one I like. The excessive packaging was a huge turn off as well. Giant box with clam insert wasn't necessary. 0 of 0 people found this review helpful. Did you? |
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perfecthigh quality, easy to apply, long lasting 0 of 0 people found this review helpful. Did you? |
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I love everything about the experienceI like that my kit contains the hair color along with my personal instructions, stain guard, stain remover, shampoo to remove any excess hair color, conditioner, and 2 pair of gloves. I think the thing that I like the best is that there is no harsh smells. I would highly recommend the products and the experience. 0 of 0 people found this review helpful. Did you? |