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Color Set
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66,689 Verificado Comentarios de clientes |
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Perfect ColorThis was my first time using eSalon and I must say...I absolutely love this. I have either being doing box-dyes or going to the Salon and spending $200 to get my hair done. I wanted to find something that would get me the exact color I want, for a good price. This... was what I was looking for. They listened to what I needed when I selected my color and gave me a package that was very detailed but also very nicely displayed. I will be going to them again. :) This was perfect. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love this colorI am 57 years old and I am not a person that writes that many reviews but I have had soo many people tell me how pretty the color of my hair is and how healthy, have even got my doctor hooked on esalon ,have used store colors for years and will never go back, thank you so much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoveThis color is perfect for me. The application was so easy, and it lasts, unlike other products that fade right away. I was considering not coloring anymore, but this color is so beautiful I'm going to keep coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color matchMy hair came out exactly how I wanted it! It looks silky, smooth and beautiful! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HappyJust want to thank you. Love the color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not for 4c hairThe product was easy to use and follow. My gray/ white hairs took the dye but the rest of my hair didn't. I am AA with 4C hair not made for this type of hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnida - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
The process and applications was great but color was wrongI loved the package and the quick time frame on which it was delivered. Directions were easy to understand and the personal touches were nice as well. Everything I needed was there. The application was easy for a DIY product and not a lot of mess. As I started putting the color in after a while I noticed it wasn't lightening as I expected. The color in the bottle looked good before and after mixing. My only complaint is that I didn't get the color I wanted or expected which I wouldn't say is a big deal based off everything else but that was the purpose for the purchase. I would rate a 5 If I got the right color or if I felt that the picture I included and the notations to my stylist were really taken into consideration before shipping my product. Overall my hair feels healthy, looks healthy and I loved the shampoo, conditioner, brush, stain remover and even the protective gel smelled great. I will give it another try and hopefully get a closer color to my request(fingers crossed). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChanel - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
even without a photoI was in shock! It is so rare that anyone gets my hair color correct and you managed to do it with just my description. Sweet. I told you if you got it right, you would have a customer for life. You win! I wouldn't change a thing! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is goodColor is good. I have white hair that is hard to color, just spots that doesn't take. Otherwise all is pretty good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like the color but...Could it be less red toned? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |