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Love it!I love the natural look that the color gives me. I have definitely recommended this to my friends 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Terrific Results!I love love love this!!! The ease of ordering online, a personal touch for any questions or concerns and a chance to tweak your personal color until it's perfect!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color that lastsI got the new box at least 2 weeks ago maybe three possible 4??? but just used it today. My last custom color just lasted that long!!! Very happy with the products No funky odor, not a huge mess to use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Hair Color product!!!Easy to use; excellent results. Thank you for such an awesome product!! Highly recommended!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love My New Color!Decided to try Red Mahogany and so happy! I love the deep rich red tone and no orange! Thanks so much, I am looking forward to the compliments tomorrow at work. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itBeautiful color.... easy to do.... I will do it again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too darkI was really looking forward to seeing some burgundy color. What I ended up with is nearly black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Good for at home colorThis hair color is marketed as a great long lasting color for greys and while I'm very impressed with their matching system it in no way lasts longer than salon color. I have had my color done for a while through a salon and it's a very dark purple color called Eggplant. Esalon matched it perfectly the first time. I have been out of state for the summer so opted to try this while I'm away from my hairdresser but I will be returning to her as soon as I can. The customer service at Esalon has also been great and I definitely don't regret checking them out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorDid the new updated color, it had a hint of red, and went brown. I didn't want brown at all. It was a nice try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
I feel like me again!I love this dye. After years of colouring my hair with shop-bought and always feeling like it all looked quite obvious, this dye really looks natural, even if you've gone for a non-natural colour. My ONLY criticism is that when washing the dye out, your hair feels really waxy and weird. As long as you persevere with the shampoo, the waxiness WILL come out and your hair will be soft and shiny, I promise! I love the whole thing so much though, that the waxiness isn't worth deducting a star over. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |