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Color Set
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66,689 Verificado Comentarios de clientes |
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Ordenar por: |
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Loved it!Great colors chosen for my root coverage and ends! I spend so much every 5-6 weeks at the salon and just don't want to. This worked out perfect and I can cover my grays whenever I need to!! Totally recommend 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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You did it!Thank you so much! I'm so excited about how my hair turned out after the color adjustments that you made! I think it's perfect now! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best haircolorLove my custom hair color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It's perfectThe hair color is perfect! I love being a redhead! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Long-lasting color BEATS box dye any day- customer service could improveI really love the product, it lasts far longer than any other brands I have used. I was able to adjust my color slightly with advice from my stylist, so I am very satisfied. The reason I'm giving 4 stars and not 5 is due to the way my referral credit was handled. I was first told that I had no credit, then that the person I referred didn't exist on the system. After showing a screenshot of my credit, I was then informed that I couldn't use the credit on the order I just made. I just find this a little frustrating and feel that my time was wasted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorI love the color and coverage of grey roots fantastic, but washing out product toke at least 15 minutes. I followed directions but still the water was full of suds never ending,only complaint I have. At the salon I use to go to never could get the color right. I'm very happy with the color now thank you so much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Exactly what I asked for!!I don't know how you do it, but a simple email request asking me for any changes I'd like to make, made all the difference!! I was impressed with the gray coverage to begin with, but I didn't think you could deliver on color change just by asking for "a bit more orange?" WOW. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Go to a professionalI have used this product 3 times. Followed all instructions and the results haven't been like they said. I am disappointed. I was really hoping to save money. I should have known better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
WTF?Color did not turn out as expected. It is a very dark, un-natural looking, brick red color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color reviewI like the convenience of the product however it dried my hair out even though they supplied you with shampoo and conditioner. The color was great! But I need 6 ounces of color not 4 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVera - We're sorry to hear you felt the color dried out your hair. We see you've already spoken with one of our associates who helped you figure out what to do with the color. We look forward to hearing more of your feedback in the future. |