66,689 Verificado Comentarios de clientes |
|
Ordenar por: |
AwesomeWish my color was more purple.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosJamie- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Made my hair oily but also dryI was super pumped when my order was delivered very fast. Once I mixed the color together it was the perfect color I wanted so I was even more happy only until it came to rinsing the color out. I used the pre packaged shampoo and conditioner but my hair still felt like there was massive color in it. I ended up using my personal shampoo and conditioner and thankfully that washed the excess color out. The problem wasn't over because my hair has the weirdest texture now. Some places my hair feels slimy but other parts I'm afraid to touch because it is so dry. I'm not much of a fan of this personalized hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosNicole- We’re sorry that you were unhappy with the feeling of your hair and that it left your hair with a strange texture. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
HateTerrible color. Asking for my money back and/or a replacement color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosAmanda - We are sorry you didn't have a great experience with our color. It looks like one of our associates was able to get in contact with you and process a refund, per our Satisfaction Guarantee. We are glad we were able to help. |
Love the colorLoved the color, I also love that every thing is mixed for you and all the extra little things in your box like stain guard and stain remover. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
The BEST!Fabulous...has eliminated the horrible itch to my scalp I have been dealing with in the past. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Beautiful Color !From the moment i opened the box I was impressed. The bottle and instructions were personalized just for me. The packaging was neat and contained everything I needed to get the job done, even extra gloves. the stain guard was helpful as well as the remover for the areas I did not apply the guard to. The shampoo and conditioner were ample and left my hair feeling soft and silky. My color turned out beautiful, salon professional ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
New Look!I waited until after my official retirement date before I colored my hair. I wanted a "new" me heading into my new life in retirement from an old career into a new consulting career. I am pleased with the results because it looks so NATURAL!! Love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
AmazingI was quite skeptical, but was so very pleased. The color was perfect, the instructions were great and my hair came out great. I'm sold. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Got the color right!Used Clairol Nice'N Easy for nearly 20 years till they changed the formulas and I suddenly was dark ash blonde instead of medium neutral blonde. After a little discussion I was blessed with a nice neutral blonde color that I really like and my friends are very complimentary of. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Lasting ColorI've tried MANY color boxes over the years. I had many doubts this box would be any different than the rest. I decided to give it a go and I was thoroughly pleased with the results. I made a few slight changes to the color to make it my own and am completely happy with the results. Would highly recommend to anyone wanting a change. Thank you eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |