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Color Set
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66,689 Verificado Comentarios de clientes |
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DisappointedSo disappointed I asked for dark brown and my hair is now black!! I have three colours in my hair now because you coloured my hair black. I have black roots now dark brown in the middle section and light brown at my ends! So disappointed I told all my family and friends about this and I feel really let down. I even sent a picture of my hair! Maybe next time you should ask what colours people use previously so this does not happen again. I was hoping to re use but looks like I won't be. Regards Somera 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSomera- We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
AwfulI have cancelled as the dye was terrible . Hard to apply and a residue has been left on my hair. I usually wash my hair twice a week have to now do it everyday. Only good thing was it covered my grey. I am going back to my £4 home brand one. Sorry but the worse dye I have ever used.!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllison- We’re sorry to hear that your hair felt greasy after coloring with your Made for You Hair Color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not Even Close!!!Very unhappy with color - it is not even in the red range - my copper hair was turned a dark mahogany color - VERY UNNATURAL and I had to scramble to have my color fixed in a salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - We’re sorry that your color formulation came out darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |
Really great coverageThe product exceeded my expectations when it came to covering my grey roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome Results!I have been using this for about 3 months and no grays show through. My son did the new Highlights and I have received so many compliments. If my son can highlight my hair...anyone can do this! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So Far, So GoodThe color was perfect the first time! My colorist suggested starting with a shade lighter than the one I chose, and I'm glad I took her advice. It's only been a few days since I used the product, so I can't yet speak to how well it holds up, but I'm impressed so far! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still tweaking the colorEasy to apply. Color has been almost perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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SandraMuy buena calidad 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colorColor was perfect. Looked very natural. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorA bit too red for me. But it's really a nice product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |