66,689 Verificado Comentarios de clientes |
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Hair colorI have been ill for several years. I am combined to a wheelchair and cannot drive. This is the perfect solution for my hair. I love the color. Thank yo so much for providing this service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productI have fine, sensitive hair. This system was gentle. The color was exactly what I asked for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I Love!I have spent $$$ at salons trying to achieve the perfect shade of copper blonde but it never seemed to hit the mark. Today I did my first esalon order and it is spot on perfect! Love everything about this product and will be a repeat customer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing Customer ServiceI love ESalon customer service. People are caring and friendly. I still work on trying to find the right color for me, but the products are good quality. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color!The custom color is perfect! Love the auto delivery service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Like it easy to useIt was very easy to use. My hair came out to red though. I wanted more of the beige blonde. But for some reason it happens when I try to do my own hair. Loved the kit. Contacting them to let them know. I know they will help me. They were amazing prior to my order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCyndi- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Excellent ProductAlthough I hate coloring my hair myself, this was fairly easy, the color was great and the shampoo and conditioner included were excellent. I am now on a 4 week auto delivery plan. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itMy color last longer and grays were Covered 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedSo disappointed I asked for dark brown and my hair is now black!! I have three colours in my hair now because you coloured my hair black. I have black roots now dark brown in the middle section and light brown at my ends! So disappointed I told all my family and friends about this and I feel really let down. I even sent a picture of my hair! Maybe next time you should ask what colours people use previously so this does not happen again. I was hoping to re use but looks like I won't be. Regards Somera 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSomera- We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
AwfulI have cancelled as the dye was terrible . Hard to apply and a residue has been left on my hair. I usually wash my hair twice a week have to now do it everyday. Only good thing was it covered my grey. I am going back to my £4 home brand one. Sorry but the worse dye I have ever used.!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllison- We’re sorry to hear that your hair felt greasy after coloring with your Made for You Hair Color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |