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Color Set
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66,689 Verificado Comentarios de clientes |
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Color is coming outIt's been 2 weeks since I colored my hair and my white hair is showing. I can't believe how fast my color is fading and the money I paid which is a lot and I expected a lot better than the store product I usually buy but nope I feel I got ripped off. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRoxane- We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Great Color, but AllergicLoved how this was all packaged. After doing my color, I really liked how it turned out, but within two days I broke out in a rash on my ears, neck and head. So, I had to discontinue auto delivery.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracie- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced an allergic reaction, we have refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a quick recovery. |
Good productWas very happy with color and grey coverage. Not to thrilled to still be washing color out 4 weeks later though 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeanie- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Felt anxiousI was an avid shop bought colour user. 'Taking a chance' was the best thing I did. My hair is looking and feeling natural and healthy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ReviewI was very happy with how my color turned out! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My color kit is greatI love my color the way it is I love the fact of how my gray hair doesn't come in as fast as the other products I used before . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Strangers compliment me on my hairI have been using eSalon for a couple of years now and I have never been tempted to return to salon treatments or using grocery store brands. The color has depth and the color looks authentic on me. When I went to my high school reunion, the woman who we all thought was so beautiful, took pictures of my hair to show her stylist. Wow! Keep up the great work and thanks for giving me back the time I spent in salons. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Covers the grey!This color was deeper and richer than I am used to and I really like it. Covers the grey nicely. Lots of product, enough for my hair which is thick. I will update as the weeks go by. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So far so good!I am on my 4th order and so far very happy with the product. My hair feels a little "straw-like" when I first rinse, but the shampoo and conditioner they provide brings it right back to soft and manageable. Colorist has been responsive to my questions and requests. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I'm very impressedI just used the color for the first time. Easy application, straightforward directions. The best part: incredible grey coverage! The color is spot-on. Loved the shampoo and conditioner - ordered more. Very happy customer💕 0 de 0 personas encontraron este comentario útil. ¿Y tú? |