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Color didn't takeGray didn't cover will not be trying again 😡 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Nicole, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. I hope you'd consider letting us formulate your color with Better Gray Coverage, we truly appreciate your feedback and the opportunity for us to make it right! |
This didn’t do well in my hairI will return and I need my refund 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Lynette, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Bin sehr zufriedenIch habe das Abo seit 3 Jahren und bin sehr zufrieden. Die Menge ist nur für den Ansatz und ich habe viele und lange Haare, trotzdem reicht es für den ganzen Kopf. Auch das Abo kann ich flexibel verändern. Der Preis ist in Ordnung und man bekommt es frei Haus. Jetzt habe ich ein paar Änderungswünsche. Mal sehen, ob es klappt. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Copper Red Blond TonesI love this color. I had it adjusted to more copper with medium blond. The color is beautiful. Thank you. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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I absolutely love my color!This was my first time using eSalon and I plan to stick around! With my color, my skin is more vibrant, not washed out looking! I used store box colors years ago and never had results like this! Beautiful color, soft, shiny, bouncy! Cannot say enough about how wonderful this is! I watched the video’s and had no problem applying the color! I have been smiling and grinning for days and I don’t see it changing for a while! Thank you, Thank you, Thank you!!! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Loved itReally pleased with colour.Will use again 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Excellent!Left my hair feeling so soft and shiny, easy directions to follow! Great customer service too! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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esalon Custom ColorOnline mail ordering from esalon is very convenient & the customer support is very helpful when I have questions about the website & my customized hair color from esalon. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Healthy hairMy hair feels and looks like I’m 20 again!!!! Thank you esalon!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Nicht ganz zufriedenDie Haarfarbe ist viel zu dunkel, ich habe jetzt braune Haare, statt hellbraun. Bin enttäuscht! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertoskathrin S. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |