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Very pleasantly surprised!Hey, it was $10, so I gave it a try! So glad I did. Best color experience I've had since I stopped going to my long-time stylist when I moved away. This is not your drug store boxed color where you spin the wheel and hope for the best. My hair looks great! Instructions easy to follow, tools worth the additional cost. Very happy I took the plunge! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair ColorAfter many years of being afraid to color my own hair, I bit the bullet and tried the custom color kit. I was extremely happy with the way the color turned out. It wasn't so scary after all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Salon style at home!My colour has never looked so natural! Covers grey hair completely and the perfect colour was chosen for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectI am not a fan of drastic change. but, this was perfect. I went lighter than usual and I'm glad I did 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best. Red. EVER!This! This is the red you have come here to find! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Highlights Devoured my ColorI recently ordered the lights lab to add highlights to my hair. I was a little cautious, so I watched your youtube video a couple times, watched a few other videos and finally felt comfortable to try it out. My hair color was a medium brown with a hint of red to begin with. I carefully added the highlights to my hair according to the video and waited the proper amount of time until it was to be finished. rinsed, shampooed and used the toner. Took the towel off to take a look-see and O.M.G!!! Except for my roots, and a few locks here and there, My whole head was a strawberry blonde!! Ummm? What just happened? I know I didn't paint the lightener all over everywhere!!! But it sure grabbed onto all my hair and took it over... Don't know what to really do now? I work way too much and don't have time to make an appointment anywhere to remedy this mess... Whoa is me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJackie- We’re sorry to hear that you were unhappy with the results of your custom Light Lab Kit. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Worst Ever!I gave it a try and found it to be the worst ever, the color was way off, I usually take a 7N at the hairdresser's but this was orange! I will never purchase again, and I through out the second order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy- We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. Please look out for our follow-up email. |
Loved the colour but what a mess!I tried eSalon hair colour and loved the colour that was selected for me, but I have never used a hair colourant that was so messy to use! The solution was far too liquid, and it was not as easy to apply as I thought, with hindsight it should have been a two person job. When it came to rinsing the solution off until it ran clear 15 minutes later I was still rinsing and the colour had splattered everywhere in the bathroom! When I came to dry my hair it felt wet in parts and I realised there was still some of the colourant on my hair so I had to wash it again. I was really disappointed with the process and I don't want to go through that again, nor do I want to have to completely clean my bathroom every time I colour my hair. Such a shame as it really is a great colour and covered my grey well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFiona- We’re sorry to hear that you were unhappy with the consistency of your custom color. For a more controlled application, feel free to use the complimentary Color Tint Brush that was included in your initial order. Per our Satisfaction Guarantee, we would love to send you a complimentary color order. So we have credited your account for one complimentary hair color order. Again, we apologize that you were unhappy with your results and hope to provide you with a solution that will provide the results you’re looking for. Please look out for a follow-up email shortly. |
My hair feels soft and healthyI've been using esaloon custom hair color for about 7 months now. My hair feels soft and healthy and the color looks very natural. I love the fact that I can tweak the color with my color professional on line, or change the dates so easily on the auto shipment. Thank you esaloon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Rainbow of colorsI'm so impressed with the personalization and quality of products. The gray coverage is the BEST! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |