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Color Set
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66,689 Verificado Comentarios de clientes |
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Love the shampoosLove the hair color and the shampoo and conditioner are both awesome! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great!Now ive only tried it once but my color turned out amazing an actually covered everything! Have even gotten compliments on it being unique! It is a lil darker then i exspected but i still love it! :) might have to try highlights or something i definantly reccomend this :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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great!My hair color is great! Rich, bright and shiny! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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OrderI haven't received this month yey, but am satisfied with last order 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I just can't get full coverageFor some reason some of my grays seem resistant to the color. After just a few days, right on my hairline, I can see gray strands of hair. I'm following the directions and timelines and I am disappointed. I may cancel my subscription because I hate taking the time and effort if it's not going to work completely. What bugs me the most is that I have to spend all this time and $ for just a few random strands of gray hair and some of them don't even get colored. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmelia- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Never received the productThis product never turned up. I tried chasing it but got nowhere so gave up and cancelled my subscription! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen - We sorry that you never received the Get Heated Repair Thermal Protect Mist. We do see that one of our representatives has already reached out to you in regards to this matter and was able to resolve this issue. |
Need to apply it twice to make it sticks but nice results at the endI applied the product with the brush on my roots only, just as the description told me to do. But a lot of product was left in the bottle. After waiting 15 min as indicated, I washed my hair, let it dry, but the color did not really work. So I applied the rest of the product remaining in the bottle and let it sit for 20 min this time. The color of my roots was still lighter than the rest of my hair but I think is was because I did not order the right color. I ordered a 6 instead of a 4. I will give it a another try before giving up and this time, I'll make sure to apply all the product in the bottle. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCyrielle - We apologize that your hair color turned out lighter than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
my usual product is far better.Colour was not even all over (orange roots, grey ends and green streaks!) hair feels dried out, frizzy and breaking off. Won't use again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSal- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
not for meToo messy 30 minutes instead of 10 minutes for Root Touch Up Stained my bath tub shampoo and conditioner packets were difficult to open relatively expensive 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe’re sorry that you were disappointed with your color order. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
SkepticI was a little skeptical when I decided to try this service out but I am extremely pleased. I love the kit that came with it and the color is great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |