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Color Set
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66,689 Verificado Comentarios de clientes |
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Just what I wantedThe color came out exactly as I'd hoped, I'm very happy with the results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Finally...Grey coverage at home.The color came out beautiful. I am so pleased. It is definitely salon grade color as it completely covered my greys in half the time it takes with the drug store box, which usually does not completely cover. Now, I am adding highlights...I think;). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my color!I really love the ease of use and the perfect grey coverage with a natural look! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I'm amazed!I was really worried as to how it would turn out -- too red or so dark brown that it would look black. It looks great. e-Salon thinks of everything -- including a sticker to afix the instructions to your bathroom mirror. I left the color on longer than the stated 30 minutes because my roots are so "grey", they are actually white. The result looks wonderful -- just slightly lighter than the ends but it looks very pretty. I'm glad I tried your service and products. Talking to the color expert on the phone really helped. Just looking at a picture on the computer is not enough. Thank you e-Salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itLove the color and it is like having the salon in the convenience of my home! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Red hairMy gray is already showing and I concentrated on my temples that's where the gray is the worst. I thought the color went to much toward the warm instead of dark blonde I've posted a picture. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Really disappointedThe last time I used esalon I was fairly happy. Unfortunately this time I'm quite disappointed. The color is significantly darker than excpected and had the worst time getting the oil out! I showered and shampooed 4 times and this thick gel substance was stuck to my hair. (Still working on getting the oil in the back out over 24 hours later and multiple washings) I contacted the support center and was told next time to follow the directions- I followed the directions exactly. The other suggestion is to use a clarifying shampoo. I should not have to buy a special product to remove this, especially when it was never mentioned before hand. Who wants to go out in public with there hair matted down in oil to buy shampoo??! I had a similar experience last time but nowhere near as bad and the color turned out okay-not perfect, but his time it's a medium brown not a dark ash blonde, so not easily able to be fixed unless I pay to go to a salon to have it lightened. The shade ended up better than last time on the top, but the bottom is greenish. Extrememly disappointed is time around. I really wanted to love Esalon, but unfortunately it's just not working for me. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShiela- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Current Hair Color received end of AugI was very happy with my initial purchase in June. I liked the color, the fumes did not irritate my eyes and my hair felt healthy. I used the color I received the end of Aug on Thursday, 9/14. This color is darker, the fumes irritated my eyes and my hair feels very coarse and dry. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn- We're sorry to hear that you were disappointed by your experience with your custom color. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. In addition, we have sent you a complimentary Keepin' It Rich Moisture Mask to keep your hair feeling healthy. We will reach out to you shortly with more information. |
Wash out quicklyIt was a very good experience doing this color, there's everything that we need in the box. I won't give more than 2 stars because my color is already washing out after less than a week, I dyed my hair in a deep black, and my brown/brassy tones are already back... I'm disappointed about this... Not going to order again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlexis- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Wrong colorMade my hair look orange. Did not like this one. Went and bought over the counter color to correct 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMisty- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |