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Color Set
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66,713 Verificado Comentarios de clientes |
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Exactly what i wantedLove this hair colour it is exactly the colour i wanted. My hair feels lovely and soft after colouring and in good condition. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good product and great service.I consulted with a specialist because I had so many different tones in my hair. After trying one color, I wasn't sure I liked it so consulted again and found exactly what I wanted. The responses to my questions were also very quick and helpful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color mixologyAwesome color! Will definitely be an advocate of eSalon, and a return customer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful color and great coverage!I love my color and I am completely satisfied! Esalon is awesome! :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So far so amazing!I ordered after seeing a review from a blog I read. When I received my shipment I opened the box to find one of my bottles of dye had leaked all over! I sent an email not in hopes for a refund or replacement just to let them know so maybe there was a way to prevent it in the future. Well to my utter shock, they refunded and shipped me a new order! I am absolutely beyond impressed with the care this company has for its clients! When I recieved my new box I colored my hair and I will tell you my hair looks better now than when I get my hair done at the salon! I am thinking about going a little darker next time but I am waiting to see if my hair fades at all first! Loving it so far!!! ♥️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FantasticLove the color and how it holds the color thru washings until time to color again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Inconsistent. Clown Red Roots!9/28. Update. Cancelling because they only sent me the right formula once of five orders and would not just send me the right one again despite phone calls and emails. The last one was just brown (no red) and left my hair sticky and coated after 3 washes! Switching to Madison Reed. Adjusted my color after I had clown red roots. Great! ...for one month. Then they sent me the shitty color again (after I confirmed they would send me the new formulation that actually worked.) They assured me it was the right one. Nope. My hair looks ridiculous. Alix cannot follow instructions. The inconsistency is making me cancel. I loved the color that was the right one. If they could just send me the right stuff it would be great! 9/16 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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hair colorwas not the color I wanted or ordered. It was way too dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy J- We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, We have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
OkayThis product is okay, kind of harsh, and the color was too light. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle- We’re sorry to hear that your color came out lighter than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
Wanted to Love ItUnfortunately this service did not work for me. I have resistant grays, which I specified when placing my order. I selected a color initially, and the colorist said that it would be too dark, so I agreed to something lighter. Because the color was so light, it did not cover my roots....at all....especially around the temple area. Additionally, after using the product, my scalp turned red and bumpy. It just so happened that I had a dermatology appointment 3 days later, and the doctor said it appeared that I had a reaction to the color - this has never happened before. Now I have a color kit at home that can't be used - I thought I had stopped my service but apparently I did not stop it in time. I love the idea of this service, but unfortunately it did not work for me. Because of the reaction I had to the color, I do not want to try again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We are sorry you had a reaction that may have been caused by our color. We have issued you a refund, please look for a follow up email for further details. |