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Good coverage, wrong color 😐This is the second time that I receive a darker tone than I expected. Not ok. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth- We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, We have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Never againWhen I placed my order, I specifically said I wanted to cover my greys, and said I did NOT want my hair to be orangie. The color was supposed to be dark blond.. nope.. I now have orangie, rusty color hair even after a photo we supplied as, requested. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMegan- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Perfect colorYou folks are fantastic. Each little change that has been made over the time I have been with you has just made the custom color better for me. Thank you for the surprise extra product you sent with this order. I appreciate the little ways you make your clients smile. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair ColorI needed more dimension to my usual blonde color that I order from eSalon, so I called and spoke with Danielle. I am so happy with the results!! She knew exactly what I needed. The result is beautiful shades of light golden brown and soft blonde without brass. I am surprised how lovely it turned out! Thank you, Danielle!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Convenient!The color shows up in the mail and I can color my hair on my own schedule. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itSo glad that my friend recommended this product. The color was a perfect match to the salon color I had done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love it !I just love this color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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MsGeorgiapeach's colorAs always, eSalon has done it again. They continue to excel in my color requests. Love it and I'm a completely satisfied customer as always. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fantabulous Redhead!!!I'm a natural redhead but as you age....cough, your red fades. I have been doing this at home for three years now and totally love the outcome each time. When I need to darken or lighten a bit, I just let my colorist know and it's modified. Even my hairstylist didn't know I was doing my own hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love my new color!Great product and experience! I will definately be ordering again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |