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Having trouble getting the color i wantI have been getting mg hairs professionally colored until i started esalon. I want my hair a little redder, had them change the color the past 2 months . I know red odd the hardest color to achieve, espevially with my naturally dark with grey hair. Just don't know how to get it redder... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeidi - We’re sorry that your recent formulation has not turned out as red as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
Faded to quicklyAfter 10 days color faded and copper tones came out 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDorothy- We apologize for the disappointing experience with your custom color. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
Not what I asked forI asked for a brighter red because I liked the color I got last time, but it faded quickly to a copper - which was pretty, but I wanted something more vibrant with the red. And I used this, and my hair is a dark brown. I am really unhappy seeing as this is the EXACT OPPOSITE of what I asked for. I would have been better off not putting in a request. My friend recommended this website to me and has beautiful hair so I'm not sure where I went wrong. Why did a "brighter color" turn dark with only red undertones barely noticeable in direct sunlight? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we will reach out to you to reformulate your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
WonderfulThis is the best hair color I have ever used. It is so smooth and silky, there is no harsh smell, or anything. I will never use another color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!Color was perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy and Good!I like this. The instructions are easy to follow, and it's nice to be able to do this at home with good results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best everBest hair color I have ever used covered the Grays like nothing I've ever purchased before I am however going to change my color a little bit as I am a first time use again best hair color I have ever used 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My hair is in the best shape it has been!!!!!I used to buy my color in the store and my hair never was healthy but I have been ordering from esalon for a while and they take the time to listen to what you want and my hair looks so much healthier even though I am coloring it. The products are great!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this product!The customized color is consistent and I don’t have to pay tons to go to the salon to get salon quality color for my hair. I never have to remember what colored I used last time and I have confidence on the consistency and quality of my hair color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LOVE IT, LOVE ITTHE COLOR MADE FOR ME IS PERFECT. RECIEVED MANY COMPLIMENTS. LONG LASTING COLOR. THANK YOU. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |