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Amazing Results!I received instructions & got great hair color & an amazing staff that took their time to explain step by step. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love the color!The ability to upload a photo and have something made for you is great! In fact you could do that every cycle. What a savings in money and time at any salon. At this price I do not feel guilty keeping up with the greys. Thanks E Salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very lasting Hair colorThis haircolor can last over six weeks! It can even last over seven weeks! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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eSaLOVEit!Kit is perfect. How can price be so low with such high quality!? From the application brush, dish, cape, colot trio, after-care products and beautiful packaging... it's sublime! The color is rich and seems to have a "coating" of protection for each strand. My hair seems healthier than before I began coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LOVE THIS COMPANYMy last shipment was misdelivered, I let the company know and they replaced it for me. I am very pleased with the hair color and will not go anywhere else. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome ColorThe color came today and I used it immediately... The color is very easy to use and gives great coverage. I only wish it were a bit darker and will ask for my next shipment to be a bit darker brown. I will recommend this to all my friends... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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custom colorI had to adjust from the original because it was too dark. Now it's perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not what I expectedI was so looking forward to using this product . . . . to say the least it was a disaster! The whole process was messy, time consuming, stunk, and the results were not at all what I was hoping they would be. My hair was intended to be a dark golden blonde. I now have the color of dirty river water. It made a total mess of my long hair to the point where I've had to literally soak my head in conditioners and masks to help overcome the dryness. I've never had this many issues with coloring my hair before; never had to deal with the aftermath of expensive conditioners either. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color washed right outThe color would have been correct for what I ordered. However, the color washed right out. The roots, since they were darker than the ends, stayed a bit longer. Did not last 10 washes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
TERRIBLE EXPERIENCEI'm extremely disappointed with how this turned out!! Immediately when I received the box, I opened it only to find out that one of the bottles had leaked out into the plastic container. I still decided to move forward, which was a huge mistake. I was looking forward to this since I'm a professional and can't stand the amount of time it takes going to the salon, let alone the cost. I asked for an ashy blonde color, my roots ended up bright orange and the remainder of my hair turned a blonde / green color - my ends were green!! I ended up having to go into the salon and sitting there for 3 hours. $300 later, they were able to somewhat fix it. It was a terrible experience, I'm extremely dissatisfied. Michelle Becker 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |