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Color Set
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66,736 Verificado Comentarios de clientes |
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Great ServiceI would have def loved it if it was more of the color I was looking forward to. Giving it a second try because I love everything about them... MUST TRY! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good productI like the product but wish it lasted a little longer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Bad productIt riuned my hair. My hair has been falling since i used it 3 monthes ago and i m suffering fixing it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamar- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Hair loss can be due to a number of factors, do we recommend consulting with a physician prior to coloring your hair again. Again, we apologize that you were unsatisfied with your experience. |
Didn't cover greyFollowed direction and still had grey hair along the hairlines and around face. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Flat colorNo shine or sparkle. Dull 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEthel - Thank you for your feedback. We apologize for the disappointing experience you had. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Good color, but damagingLoved the color and tone, unfortunately I ended up with a lot of breakage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarelle- Thank you for sharing your feedback. We apologize that you experienced hair breakage. Hair color should not cause breakage and we recommend treating yuor hair with a deep conditioner mask before and after coloring to help repair and keep your hair healthy. |
Not Working Outcolor did not last and was to light to cover grays... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosColleen - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Not happyColor not even close to what I expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color...right on pointBest color...better than going to a salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeSo far as a first time customer I love all your products!!! I love the color, covered the gray roots beautifully and I love how it blends with the color already on the rest of my hair!!! Thank you!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |