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Like the ProductThis is the third time using your product and I do like it. I only have one concern and that it is too dark of a red. I wish it would be a tad lighter. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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WORTH THE MONEY!We are still fine tuning the color but I am almost positive I will love it after this latest revision. Lasts just as long as salon color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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custom hair coloreasy to use...but hair felt very plastic when trying to rinse out color...very hard to dry the first time after coloring...felt much better after I washed 2 days later but color started rinsing away from root after only 3 washes. Stained my upper legs blue...I contacted eSalon w/reguards to this and no response. I will not be using again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Just OkI was not really impressed by this product. I can easily get the same color literally anywhere! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Turned my hair BLACK, will not order again.I ordered the darkest brown and followed the instructions to a T, but it turned my hair BLACK. No pigment variation, just dull and flat black. No brown whatsoever. Trying to color correct black pigment damages the sh*t out of your hair B/c it has to be stripped. Now I have to go and get it fixed since I look like Wednesday Addams. I am beyond upset. Cancelling and will NOT be re-ordering or recommend. Refund is definetly requested. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
great decisionI made the right decision to use this service. No more guessing. I can change it anytime. In fact I just asked for a small change. Am waiting to try it out. I certainly haven't been disappointed. In fact I recommend it to a co worker who kept complimenting my hair.she kept saying what have you done to your hair it's so shiney and the color is beautiful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nervous first timerI was ready to get rid of my ombré blonde and wanted to save money by coloring my hair at home. Tried eSalon off a recommendation from a friend who absolutely raved about the product. My hair didn't look bad so I knew I did not want to ruin it with a box of dye from the grocery store I was a little nervous at first but I am so happy with the product and its results. Totally personalized for me, even down to the notes of encouragement in my box, easy to use, great coverage and color. My hair felt healthier even after I dyed it. I have had tons of compliments on my hair and feel great because I saved tons of time and money. Totally worth the chance! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Covered Highlights!I wanted to get rid of my highlights and try to go back to my natural color. I was apprehensive about buying color offline and putting it on my hair because I've had terrible experiences in the past with coloring my hair at home. This was better than I could have expected! Very happy with my results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itThe color keeps me looking younger than I am...people guess between 15 & 20 years younger. It looks like my natural color did many years ago. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect for RedheadsLoved the fact that at long last I could colour my hair the exact shade of Red that I wanted. Normally I'm stuck with light Auburn or dark Auburn or in your face bright Red. Mine was mixed and looked fabulous. Gave my that youthful boost of colour without the heavy dye look 0 de 0 personas encontraron este comentario útil. ¿Y tú? |