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Too dark.I would like it a light carmel. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria- We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Color was not for meThe color doesn’t go well with my skin tone and just doesn’t look right on me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAutumn- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Pink hairThe color turned the lighter shades of my hair pink 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Little changeI felt like there was little change in color. It only made significant change where my hair had natural highlights. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Better than a salonI haven’t received this many compliments weeks after my color... ever! My hair feels better and looks better and I’ve only used the product once (3 weeks ago). Brilliant! I’m in love! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my hair from Esalon!Love it! Saves me time and money. My hair looks great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fantastic products!!I have been using the color match for over a year and I can say there is no other color I would use on hair. My daughter says that my hair never looks like I need to color my hair. Since I've been using eSalon color my hair has been in great shape! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this color!I'm a natural redhead. While my hair is still red, it has definitely faded (grayed) over the years. This is the color I have been looking for! I have used it 3 times and I just can't say enough good things about it! This is the color my hair was in my 20's! As an added bonus---lots of compliments! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First time diy---so easy!!I love how easy this is to do a professional job at my leisure! The advisors are so helpful and knowledgeable. I'm hooked! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorGreat color!! Really covers the grays!! The techs are great when it comes mixing the perfect blend! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |