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Best color productI have been very happy with product. Is easy to use and has complete kit. I recommend whenever possible. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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IS FAR SUPERIOR TO OTC PAST USES/COLOR DOES NOT FADE AND THE UNDERTONES ARE MORE BECOMING WITH MY SKIN TONES. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorAt first it appeared to be a little too dark but because it is a Demi a wash later it was perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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loved the colorthe color was great.and it lasted a good long time.....what I would like is less product for a root touch up.....I have very short hair and it seemed like a threw away a good portion of the product.....how about offering a smaller amt of product for less cost so we with really short hair can maintain the super color.....without feeling like we are wasting $ by flushing it down the drain......I know I sound like a whiner but I really loved the color and quality results but spent $ for too much product......I guess I could half the mix on my own.....would this work ???? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great job but shocking change“Change is good” and this change was good but shocking. I went from light blonde with streaks to a much darker reddish tinted dark brown with out streaks. I have had positive feedback and feel more sophisticated which at age 55 is a good thing. I do however live in an area where there are very few blondes and I miss the individuality of being unique. I think if there was a way to lighten it a little or add some highlights, lowlights, or anything at all unique I would love to try. Overall, I was very impressed with the original kit that made sure my brown roots were changed so that the second color would be successful as well. Overall very impressed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorIm 80% gray and need to dye my hair every 4-5 weeks this color covers all the gray w/o damaging my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Bad ServiceHow in the world can someone contact me!!! I've sent several messages about my hair color yet not one responds, I will just go on facebook and bad mouth the company until someone has the decency to contact me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMatilda - We apologize for any frustration this is causing. Our records indicate that we have replied back to all of your emails. Please check for replies to your original emails. Also please check to see if you have marked us as spam. Anytime you need to speak to someone immediately, please feel free to call us at (866) 550-2424. Again, we apologize for any inconvenience. |
Gray coverageAlthough I selected a dark color, it did not last long in covering my gray hairs. It quickly washed out and they were noticeable within about 1 -2 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
DisappointingAmazing customer service and the packaging the dye comes in is great and included lots of additional things for your $$ (gloves, shampoo, etc.), and I didn't find the dye to be at all damaging or hard on my hair, but the shipping takes like a month and my hair didn't even take to the dye, it didn't do anything - I've been using Demi permanent for years to dye my dark blonde hair to dark brown and this is the first time it actually did not even dye my roots (I even left it in a few min longer than they suggested). I may try a darker colour but likely won't even bother with this brand again - disappointed, waste of time and money 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlex - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we will reach out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Perfect tint achievedThis is the first time I have gotten the tint that I have wanted. I get so many compliments about my hair color and how shiny it is almost daily. I never have to worry about whether the store has run out of my tint, or forgetting to buy a box of dye when I am at the store. I get consistent results that look fantastic. And using the color refresh shampoo keeps my red hair looking bright and vibrant, not washed out like it usually would between dyes. I'm very happy with the results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |