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Natural lookingSo I naturally have red-copper colored hair. Started going white in spots. Went to Aveda salons twice and my hair came out wierd colors that do not exist in the real world. I like this color except it did not cover the white hairs and the I almost passed out from the ammonia smell in the shower even with the vents all going. The smell was SO strong. Yuck. Maybe my white haira are too course and hopeless. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBuffy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Très bon colorantRavie de mon colorant mais un châtain très clair pour tout ma chevelure serai encore mieux service agréable merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to useI got the kit in, I was very interested and impressed by it. Even though I have prior experience in this industry I wanted to go step by step with the instructions I was given and the supplies so I could give my friends my honest opinion of the product. Love that the product was a bit on the thicker side so if you wanted to apply it by bottle it wouldn't get everywhere. I did everything by the pamphlet, my hair is softer, shinier but I was expecting my hair to be a bit darker with violet tint, nope its the same color. I would recommend this product though! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you so much for sharing your feedback with us, Jennifer! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Easy process and more accurate color this time aroundThe customer service was awesome. They sent me an email inquiring if my order was received (it was not) then they proceeded to send me a replacement since it had been lost. The color was adjusted this time to a darker shade and this time the color was much more accurately matched to my natural color. I notice that after about a week I can see some grey hair (not roots) visible. I am not sure if grays are tricky to take up the color or I am not saturating them enough (even though I feel like I am super saturating the grey area). I am going to try and be more particular about the application and see what happens. I also love the shampoo and conditioner provided. It makes my hair so silky smooth. I am considering trying the root cover products and ordering the shampoo and conditioner next. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Jennifer, We're thrilled to hear that you're enjoying your custom Dark Brown color. We look forward to our next opportunity to delight you! |
Not enough productI have thick hair and sent in my pic but did not have enough color to cover my greys. I did like the golden brown color but wish it was a little lighter of a brown. It was just covering my roots and just looking at what they sent I knew it wouldn't be enough! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colour not quite rightI have had several colour kits from eSalon now and have tried to offer feedback to the colourists each time in order to achieve the shade I want. The first one I used probably came the closest but was a little too dark. However this time I ended up disappointed with the colour result. I am looking to achieve a mahogny shade but found this one too light - its more auburn brown than mahogany! On a positive note the grey coverage was good and that has been the case each time.Better luck next time with my colour I hope. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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SAVES ME TIME AND MONEYI REALLY ENJOY BEING ABLE TO COLOR MY ROOTS MYSELF. THIS PRODUCT COVERS MY GRAY 100 % WHICH IS DIFFICULT TO DO. IT SAVES ME FROM HAVING TO GO TO THE HAIR SALON EVERY MONTH. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPam - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Gray coverage subparThe gray coverage was not as good as I had hoped. It looks like blonde highlights instead of gray though. I also got a very itchy scalp the day after coloring and a few spots that scabbed over on my scalp. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
inutilisé 2/3J'ai deux tubes inutilisés, ils m'envoient très souvent. jusqu'à ce que je sache qu'il était possible de modifier la période de réception 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Always greatEverything I need for good results. Now all I need is a set of eyes and hands behind me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThanks so much for your feedback, ! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |