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Color Set
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66,566 Verificado Comentarios de clientes |
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not the color I was hoping for...First of all I did not receive the color that I ordered and wanted, it was adjusted by the colorist so that I supposedly don't get "hot roots " but it was not the color i wanted so I ordered again and specified that I wanted some ASH Blond and not a warm blond so as not to get the red brassy tones that I ended up with anyway...i found the right color at Madison Reed.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection. |
ReviewIt had too much red in it. I want a more chocolate brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
It turned out perfectInitially I felt like this hair was too cool red - but after one wash the color was PERFECT. I think it just needed to fade a smidge. Now that I've washed it a couple times it has warmed up and has became the copper/red color I was looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElia - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Impressed! I should say and from the very first order.The only negative is that I have not ordered from here sooner! I have spent A LOT of money in salons over the past 15+ years (going every 5-6 weeks alternating among highlights, low lights and graduating to include gray coverage on my crown) The cost of salon visits along with the time incurred finally led me to explore other options and NOW I have found an amazing online alternative. The color matching consult and ordering process were easy and the intro price impressive. I WILL be ordering from here again and sharing with friends/family the gem I have found in eSalon. Easy to apply. All I needed was provided and delivered straight to me. My input~try eSalon you won’t be sorry 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarci - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
I love the colorI love the color!! I just wish it didn’t fade out so quickly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosArinne- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Prix de ma commande !Je ne comprends pas, ma commande coûtait 14€ quand j'ai effectué mon achat et je vois qu'elle est passée à plus de 27€!!! C'est inadmissible, je n'ai même pas été informée de ce changement ! J'aimerais avoir une explication ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair Health Changed InstantlyI was using a box color for about a year. I thought it was okay. Cheap. But, my hair felt very damaged. I have naturally curly hair that hasn’t seen a blow dryer or iron in many years. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
CoverageMy gray coverage around my temples did not take. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your color! We look forward to the next opportunity to delight you! |
I’m not sureThe product itself it still wonderful. I’m just not sure about the adjustment I requested to the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeonna - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
PAS RECU COMMANDEdésolée d'écrire à cet endroit , je ne vois pas l'endroit pour envoyer une réclamation: a ce jour je n'ai toujours pas reçu ma commande !! pouvez vous me tenir ,au courant car la somme a été prélevée cordialement RAGON BERENADETTE 0 de 0 personas encontraron este comentario útil. ¿Y tú? |