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DisappointedI have been using this hair color program for months now. I just applied my latest hair color 2 weeks ago and already my gray is showing, even considering normal hair growth. Normally it doesnt show for 8 weeks or more. Plus, I think the instructions on this shipment were incorrect, as it stated, after the primary root application and timing, to apply, blend in and leave the leftover color on for only 2 to 3 minutes. This did not turn out very well as my previous applications had. Hopefully my next shipment will be better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We greatly apologize that your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Turned orange!I filled out everything, included a photo of my current hair color and even commented that my hair has a tendency to turn orange when going lighter. I chose icey blond and ended up with a lovely reddish orange hair!! A sore bought box for has never done this bad of a job! Would defiantly NOT recommend at all! 11-21-17 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissia - We apologize that your color formulation tinted your hair an unwanted orange shade.Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
Not even close to the color selectedThis was a nightmare in a box. Fire engine red roots and pumpkin orange ends. Don’t try this 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - We apologize that your color formulation tinted your hair an unwanted orange shade.Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
Wrong, wrong, wrong!I keep requesting a medium brown and you keep sending me a dark brown. NO MORE!! My hairstylist will be coloring my hair from now on. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelanie - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You custom hair color. We're always looking to improve our service and products, and truly value everything our clients say. We again apologize for the inconvenience. |
Completely different colour...I ordered Medium Blonde (Pearl Copper), which the colour chart showed as a light pearly blonde, but the colour I have ended up with is very orange. Bottle 1 of my custom blend, applied to the roots, was made up mostly of medium blonde, with notes of copper, blue violet and just a dash of red - this colour was okay, but still much warmer than expected. Bottle 2, applied to the roots was made mostly of the copper tone, which has given my hair a very contrasting orange in the lengths and tips- which is not what i wanted, especially as in my notes to the colourist I stressed that my hair picks up reds easily. Negatives: The solution itself was very pungent, and stung my eyes and nose immensely which is not something I would normally expect from colours nowadays. The positives: The instructions were clear, the shampoo and conditioner smelt great, the gloves were durable, and despite the strong smell, the solutions didn't sting my scalp. To sum up, I will be re-colouring as soon as I can as this is not what I wanted - I've read some really great experiences with eSalon, but sadly mine was not one of them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSophie - We apologize that your color formulation tinted your hair an unwanted orange shade. We're always looking to improve our service and products, and truly value everything our clients say. We again apologize for the inconvenience. |
Not as expectedI was very excited to try a new color. I applied the color and followed the instructions. I let my hair air dry after I was finished and you can’t even tell I colored it. It looks the same. I was pretty bummed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColourColour was amazing really loved how close it was to my natural colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Customer for 5 years and goingI have been using eSalon for 5 years. The best part is the changes you can make to the color. Cannot get that from a box! Thanks to colorist Danielle S for the latest color change. Love it ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!!!I am so in love with this product!!! Thank you!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Skeptics dream come trueHesitant at first because my roots were lighter. But by golly geewizz, it matched perfectly!! You guys did a superb job!! Full trust here! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |