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Color Set
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66,772 Verificado Comentarios de clientes |
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Beautiful, Rich Color!Simple and easy to use products with a salon outcome at home! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LovedI loved all aspects of this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved the color!Loved the color and not having to worry about putting the correct colors together. It was already done for me. I'm 6 weeks in and the color is just now starting to fade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice!I’m very happy with the results. My hair was so shiny and covered my gray roots nicely. I loved how my kit was packaged too! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still no covering the greyMy color is still nice covering all grey 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
What happened?So I’ve been using e-salon for a while and have had great results. I decided to be adventurous because I believed that I would get similar results considering I’ve had a good experience with the last formulas I’ve used. Well, I decided to try and go for a deep auburn. I received my color as well as a gloss for the part of my hair that was already colored. The formula was great! The initial results were beautiful, I loved the deep red I got...the only problem I had is that it didn’t last after my first wash! I use the Joico color endure shampoo so I highly doubt that was the cause for my beautiful red now being back to the brown it was before. My roots are still a bit red but my ends are brown. The color looks a bit of a brassy dark brown under the sun. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSoci - We’re sorry that your hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results. |
Best Dye EVER!I am about 50% gray and no matter what brand I bought, even those that said 100% gray coverage, it would NEVER cover all my gray hair. It was always more like 40% plus my hair would turn out brassy, I was told to buy colors with Ash in them, it still didn't help but, this brand with adjustments from their colorist didn't make my hair red. I have never been happier with a hair dye. I am now a loyal customer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect !Just right, don't change a thing! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Worse Experience EverDid not find information, instructions or labeling pertinent to my situation. Waste of money. Messy & disastrous! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Disappointing for the first time everI have been using your product for a long time and never had any reason to complain only praise for this amazing product. However my last order seemed to be a little sparse. The bottle shape has altered looks smaller but assuming the amount of product is the same...I did not have enough ...I usually have about a 50p size blob left to put through ends before rinsing off.This time I barely had enough to cover roots. My daughter applies my colour for me and noticed it too. Will be interesting to see what happens next time.I was so disappointed ...Really do not want to start using another product, my colour is fab. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMiss H. - We’re sorry to hear that you were unhappy with your custom color. Per our Satisfaction Guarantee, we have credited your account for one complimentary hair color order. We will reach out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |