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Never receivedI will not have the chance to test the product since I haven't received it. I expected it would be no later than 10 days. So I'll be canceling altogether. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Rosa, We truly appreciate your feedback! I am so sorry you have not received your order. Upon reviewing your profile, we see that one of our Color Experts has reached out via email to help resolve your concern. Keep an eye on your inbox or spam folder for more details! (: |
Didn’t find it easy to do myselfI didn’t find it easy too do myself as I have a problem with my shoulder so difficult to part hair and use brush 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Karen! We are sorry to hear the application wasn't easy due to your shoulder issues. Please check your emails, we just got back to you. |
Did NOT WORKI already sent a review and comments un and never got a response 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Sally, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
wrong colorThis change was awful, It was wayy too red. Please go back to the original 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Donna, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedI have never left a negative review but I was upset about how the color leaked inside the box 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Linda, Thank you for reaching out to us here at eSalon! We are so sorry to hear that your color arrived leaking from your application bottle. Our Color Happiness Guarantee is something we take seriously. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! (: |
Hair coloredGreat only if the coloring is in one step process 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We're so happy to hear that you're enjoying the single bottle application! We truly value your feedback and are always happy to review the application steps with you, if needed:) |
The color is not holdingI have used the color for years, but noticed, it wasn't lasting as long. Today the color didn't even take all the grays away. Disappointed in this product. It did make my hair feel soft. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Angela, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
FantasticI just love my color. Everyone loves it. It looks so natural and well just me! 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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I ❤️ My Hair Color!!!ESalon is SOOOOOOO easy!!! And the color looks FANTASTIC!!! I’ve never colored my hair at home because my hair color is not one of your basic colors. So, for years I’ve paid professionals for highlights and color (more recently). Not anymore!! With esalon I was able to work with the colorist to come up with the exact color I needed and wanted and then I added highlights from esalon. We’ve adjusted my color and processing time to make sure my persistent grays are covered, but my hair rocks now!!! I’m referring people left and right. Do send in pics of what your hair looks like with the correct color, if you can. It’s very helpful. ❤️❤️❤️ 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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WOW!It came out so pretty. With these hard financial times were dealing with I still looked like I walked out of the beauty shop. Thanks to everyone at e-salon for making it possible. 5 star! 5 de 6 personas encontraron este comentario útil. ¿Y tú? |