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Excellent quality and top notch serviceI am thrilled with the color, the quality, the price and the customer service. My stylist even told me, "don't spend your money doing color with me, your color looks beautiful!" 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Exactly what I wanted!My colorist worked with me and on the third try, my color is spot on perfect. Each time I changed the color, I was given a complimentary gloss treatment to really pump up my color. I will never buy from the drugstore again! They never gave up and together, we formulated the perfect color for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Perfect, rich, and vibrant hair color every time! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved It!!!Covered my grays so much better than what you can buy at the store!!! Color also stays longer!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color.Quite impressed with the package and plus a very good deal. I would highly recommend eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I'm so in love. ♡♡I tried lots of store bought hair color products, but I all ended up being so frustrated, go to the hair salon many times but it's always giving me headache whatever ingredients or color formula they made. Until I found eSalon and from there it's makes my hair back to life!! Bouncing and Shine!! :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very satisfyingI expected the color to be a little more lighter, but I love the fact that it was very easy to handle, and it covered all my greys!! Loved the smell of the shampoo & conditioner and that it had plenty in one packet. I'd like to adjust the color on my next order but overall it went really well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Coverage/ColorThe color is perfect but it isn’t covering my grey spot as well as the first formula. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color was not what I expected.I received the first purchase and did the hair the color was slightly darker than what I wanted but lightened up after several washes. Received the second purchase and it turned my hair way darker than I liked therefore I will not be buying again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Customer Service is most unpleasantProduct was supposed to be here according to tracking four days ago. They know that it isn't here and told me to wait 3to5 more days to order another one. Or have another shipped to me and IF the original order gets here, I can send the other back. At my own expense,no doubt. Thanks, but no thanks. That isn't customer service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - Thank you for your feedback. We apologize for the disappointing experience you had with our customer service department. We're always looking to improve our service and products, and truly value everything our clients say. Please let us know if there is anything else we can do to help! |