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Customer for Life!I am a natural redhead whose hair is starting to fade a bit and lose its vibrancy so I’ve been paying around $350 every 6 weeks to have my hair dyed back to my natural color. We recently started a family business so obviously I couldn’t do that anymore. I tried eSalon after buying but not using 4 different boxes of hair dye none of which looked remotely like my correct color. With eSalon being as affordable as it is I thought it couldn’t hurt to just look at the product. Well I ended up dyeing my hair for the first time at age 42 with the eSalon set, I was FLOORED!! It looks closer to my natural color than my stylist ever managed. One more major important point. I had indicated initially I wanted to go two shades darker than my then faded natural hair. My colorist from eSalon Porshawna emailed me and asked if I was sure I really wanted to do that as they don’t normally recommend it. Thank God she caught that, if I’d gone two shades darker I wouldn’t have been recognizable the one she formulated was perfect. Thank you Porshawna! I cannot recommend this company and the staff highly enough. eSalon customer for life! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good product!Easy to use and works well. The only problem is my fine, limp hair. Any leave-in product drags it down. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First impressionsI am waiting for the timer to beep to rinse out my first attempt at coloring with eSalon. I figured I’d give my first impressions while I wait. The instructions were easy to follow. Having the bowl and brush made it so much apply than using the store brought brands. One of the gloves I got had a hole in it but not a big deal. My biggest complaint is I didn’t have enough product. I ran out 80% of the way through (this is going to look ... interesting). I tried squeezing every drop out of the bottle and any extra from other areas of my head to spread it around. I have long hair, so getting the same size bottle for roots and ends doesn’t make a lot of sense. Oh, there goes the timer. Wish me luck! It’s done. Here are my final impressions. The color seems even throughout even with a shortage of product. It’s a nice, rich tone and I like the color. My hair does seem a little dry, which I haven’t noticed with other products. I’ll probably order again, but I’m not raving about it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCristy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Root coverageUnfortunately this colour does not cover my roots adequately. They appear too light against the rest of the hair. I followed instructions to the letter when I coloured my hair last week (20th January) and now it looks like I should be colouring the roots again. I would love some feedback on what you could suggest. Is there a root touch up that is darker and will complement this colour? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts will be in touch to get this resolved for you. We appreciate you reaching out! |
Worst Hair dye everThis hair stained everything, burned my scalp, and made pieces of my hair fall out. My head is still burning. I have bought better hair dye from Walmart. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBelinda - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. On behalf of the eSalon Family, we wish you a quick recovery. |
Fabulous!!Great hair color! Produces an even tone in exactly the shade I wanted. Hair is shiny and beautiful! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great long lasting colorThe color matches my natural color really well. I find it lasts longer than the hair dyes I bought at the store. I like that the kit comes with two sets of gloves. It is also delivered automatically based on a schedule you choose. You receive an email shortly before shipping that allows you to update your order or cancel it if you aren't ready to color your hair yet. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productThis was so easy to use. Shipping was fast and instructions were easy to follow. I have made an adjustment to my next coloring shipment and can't wait to see how it turns out. Very satisfied!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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perfection...beautiful color and really holds on to those greys! lol been using this color for a long time and I love it... it comes packaged so nice and tidy with very specific and personalized message and directions. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorEasy to follow instructions with everything that you could possibly need included. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |