66,934 Verified Client Reviews |
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Custom Hair ColorI like the color that I choose but it has lightened up a lot since I did it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDora - Sometimes hair color can fade or lighten based on your exposure to elements in your environment such as sun, water, and the chemicals in your shampoo. As our color is custom formulated each time you order, we can always adjust it lighter or darker based on your preference! |
Not completely satisfiedI followed the instructions. Two days later, the grey on my hairline has begun washing away when I clean my face. It was also very drying of my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Didn't know I was signing up for monthly automatic refills..Didn't know I was signing up for monthly automatic refills..Nothing at the time of original purchase notified me that I was going to be automatically refilled monthly. I do not want this automatic renewal and charge monthly 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLea- Thank you for your feedback. We apologize for your disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. We work with you again in the future. |
Beautiful!This is the best gray coverage I have ever gotten! The color is well blended! I would recommend ESALON and I do recommend it to everyone! 0 of 0 people found this review helpful. Did you? |
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I love thisThis system has been awesome to dye my hair at my convenience at home. Works so amazingly. 0 of 0 people found this review helpful. Did you? |
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Beautiful color, nice feelI loved my color. It covers grey well and stays on. I recommend this product. It would be nice to have the conditioner that came with it available as a suggested product 0 of 0 people found this review helpful. Did you? |
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Awesome!I love this color. I love the way this color is so gentle on my hair and the fact that the colorist communicates with me!! 0 of 0 people found this review helpful. Did you? |
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Amazing color and serviceThis company is all around the best. The color is fantastic and lasts longer for root coverage as you continue to use it. My hair looks amazing. The dimensional color is fabulous and more than I expected. The customer service is wonderful and is so helpful. They help you to get the color you want. I can't say enough wonderful things. I am completely satisfied and highly recommend!! 0 of 0 people found this review helpful. Did you? |
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Wow!!!!!!!!!I did NOT expect this to come out so perfect! It is my exact color to the T and the coverage is amazing! I am so so so so happy. Thank you and will definitely continue this service. So convenient and a perfect match. Surpassed my expectations. 0 of 0 people found this review helpful. Did you? |
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Best of The BestAdore my created color just for me! The gray coverage is far superior to any other product I have used & the highlights are brilliant. Thank you eSalon, Lynn N 0 of 0 people found this review helpful. Did you? |