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Color Set
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66,934 Verificado Comentarios de clientes |
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Good colorWhile I loved the color I got, I'm not happy with the gray coverage. Only lasted about 2 weeks. That's less time than the box color I usually buy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
First time userI liked the over all color but the root color they provided was way too dark for the ends color. Round two is coming so we will see how it goes. Expecting a medium brown instead of a dark brown mixed with the red and mahongony. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color didn't workI gave the info needed to find my color but they didn't match it. Im very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
If at first you don't succeedI tried eSalon for the first time in October and initially did not get the color I was going for. But eSalon definitely made it right. I received credit to place another order, adjusted the color, left notes and received responses for all my inquiries and alterations. An eSalon representative/colorist had even called me to go over my options and discuss what I would like in my next color. The order had been customized carefully and I am much happier with these results! My roots were still a little darker than I was hoping for but the difference between roots and ends looks as if it was an intentional style and I like the color of the ends so I am definitely ordering again in a few weeks! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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When your beautician is out of the shopWhen your beautician is out of the shop you can trust in LOVE ecolor! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productI've been getting hair color for a few years now from eSalon. I recommend them to everyone I know and I am more than happy with the results for my own hair. Not having to pay 4 times as much for a salon coloring appointment, being able to do it myself at home on my own time, with great directions, and having it delivered automatically has made my life so much easier (and prettier). My hair is soft and shiny, a beautiful color for which I receive regular compliments - and NOT GRAY - yay! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair ColorGreat product that doesn't fade quickly! Easy to use! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved itIt was the perfect color!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love it!I love the color & it lasts longer than any other color I've used 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorAfter 2-3 failed attempts at home color application in the past, I decided I didn't want to go down that road anymore. It just never turned out to be what I wanted, and I never applied it myself. I always had my mom to help me apply it. I was hesitant to order from eSalon. I was very nervous to do the application myself, but the directions on mixing and applying were super easy. I love the videos. I watched those while my package was en route. I loved having the skin protectant, 2 sets of gloves, and color removal pad for the skin in the kit. The color came out even more amazing than I thought it would. My only regret is not doing it sooner for money savings AND great color. Will certainly be subscribing!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |