|
Color Set
|
66,934 Verificado Comentarios de clientes |
|
Ordenar por: |
|
1st boxI love it also very convenient not having to worry about going somewhere to get hair done or going to store to buy dye this way is so much easier plus covers grays perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Perfect and affordable!Exceeded my expectations! My color is perfect and evened out the parts that were ruined from store bought products. I am very happy I decided to try this!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Perfect!!Second time was a charm! First color was too brassy, but the colorist made an adjustment and this time the color match was pretty close to a perfect match. I am happy with the results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Amazing!My hair color has never looked better. It is so shiny and full of body. I have had so many complements in the last few weeks. Can't wait for the next shipment! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Faded so fastUpon first inspection I was so excited about this! The packaging was so cute and it really seemed promising. I’ve been coloring my own hair for more than 10 years so I was excited about the possibility of something even better! After washing and drying I was pretty happy. The color was mostly what I expected. I went from a very light blonde to a dark copper blonde. Two days later after washing my hair it seemed a little lighter. Now it’s 10 days later and my hair has basically returned to its original light blonde. I’ll go back to the products I used before this that give me 5/6 weeks of good color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAmanda - We apologize that you were disappointed by the coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Root touch upThe grey has gone, wonderful 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
love your productawesome product- just like the salon but 1/2 the price 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDebra - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Hair feels great but don't like the colourI followed the instructions to the letter but my roots ended up redder than the ends. The ends are just brown when it should have been copper red. The quality of the products is really good though and my hair has been left shiny and healthy looking. It arrived presented in a lovely box. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosElizabeth - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
MehWell, I was really enthousiastic after my first purchase. I thought the color was absolutely gorgeous. For this second order, regarding my roots, I'm afraid I was not as convinced. Of course I know it's normal to have a less vibrant color on the roots than on the length, and that it'd be ill-advised to re-do the length every time. However, I felt this time the overall impression was a bit dull. Plus it doesn't really match the previous color. Sorry, but disappointment is in order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosViva - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Despite my complaintsDespite my complaints, the colorists just don’t want to make any changes to the color! The color is very drab and way too much ash looking. I took the color into my salon at home and found out the put blue in my color! I have never had blue in my coloring before, it has always been violet! This has been communicated but they still will not make the changes so addios esalon I will find a salon that will honor my wishes and does as I like and knows work for my hair! The shampoo and conditioner is great though! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMichelle- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |