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beautiful colorI have used for 2 years and color always comes out the same beautiful color with hues I asked for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color!!They got exactly what I was wanting!! I could not get this color at the salon. Thank you for all the expertise in coloring hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Salon qualityThis is my second application, first was all over 2nd was just touch up, no fading in the color stays beautiful, Will continue to use and never go back to a box 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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great color and does not fade as much as other reds I've triedhave recommended to friends about the color and help I've received 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!I have a professional nail technician license, and with that, I can purchase professional hair color products also. I have been trying out and using so many well known professional hair color products for years to cover my greys, but nothing has worked as well as eSalon. I started to have grey hair since age 26, and now I am 40. I was always careful to use shampoo for color treated hair, but still, after 3 to 4 washed, my grey started to show. A quick note, I shower every other day. Since I began to use eSalon coloring, it lasted until my new hair started to grow. I also purchased eSalon shampoo and conditioner for color-treated hair, and it has made my hair in the best condition since I began to color my hair over ten years ago. 16 de 16 personas encontraron este comentario útil. ¿Y tú? |
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Best hair color I ever purchasedSo good it dyes my skin. Use the blocker, but still dyes my skin. Does come off though with excessive scrubbing 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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FINALLY!!!!5 weeks since I colored and NO FADING!! NO GREY HAIRS POPPING UP. I didnt think I could achieve this with a at home kit,but seeing is believing. I will never again buy a in the box dye from the drugstore. #acustomer4life 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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not long grey coverage no enough conditionerI have a lot of hair and the packages are too small and for the money I pay the grey coverage should at least last for 8 weeks but it does not. I follow the instructions and I never have clear water after 15 minutes of shower. Not real happy with the length of grey coverage and the amount of conditioner I get. I love the color and that's it. To expense for just loving the color 6 de 8 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJutta - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned my hair blackI asked for Red with Yellow tones and I was given Black it looks like black shoe polish! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEva - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting.All eSalon orders are backed by our Color Happiness Guarantee. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Customer service SUCKS!!!Ordered my colour. Was emailed asking specific questions which I answered. I told the colourist twice I wanted to go lighter blonde and I was still sent a colour darker than even my natural colour. I asked for a refund and received a standard copy and pasted "please call us" I don't want to have to take time out of my day more than I already have to contact people that don't listen in the first place. I asked for a refund and that's when the communication stopped. I have not received a refund nor have I had any further correspondence. I will NEVER order from eSalon again and will advise others not to either. Now I'm out $41 for a product I can't even use. What a waste!!! 2 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |