66,934 Verificado Comentarios de clientes |
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I didnt get my productIt didn’t come!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna - We’re sorry to hear that your eSalon order did not arrive! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ThanksI do love the coverage this product provides but the color is just not what I was hoping for or expecting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandy- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Gummy hairI dyed my hair this morning and it feels like the dye didn't wash out. I'm happy with the color but am very unhappy with the waxy buildup on my hair. I followed the instructions exactly. Is this normal??? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
full of joyi just used my first e salon color.....i am absolutely amazed at how beautiful this color has turned out. i have had my hair colored at a salon and i have done my own color at home but this........is amazing!!!!!! i have a bunch of grey around my face -- there is NO separated color line where gray took this amount of color and the rest another color---it is all one gorgeous color!!! thank you!!!!! 148 de 155 personas encontraron este comentario útil. ¿Y tú? |
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Matched my highlightsMy roots-only, personalized color to cover my white/gray hair looked great and matched my blonde/highlighted hair. Working towards better gray coverage with my colorist. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Great productRated 5 star because: Easy to follow instructions Color blended well Covered my gray beautifully Hair felt great afterwards Looked very natural I will definitely reorder 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeI'm a skeptic....I have too say..this is the BEST hair color....so many compliments...cudos E-Salon.. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Glad I tried eSalon!I had a great first experience with eSalon. The initial color was much lighter and blonder than expected but their customer service was outstanding. A colorist worked with me to correct my initial issues and express delivered new color at no charge. My second attempt was just what I wanted and I will definitely use them again. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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PerfectI am very fussy as is everyone else that colors their hair and the color they sent me is exactly what I wanted. I used it for the first time this week and love it. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Awesome product!I've colored my hair for 46 years. This is the best product I've ever used myself or professionally. Gentle on hair & will match exactly what you want if explained correctly. Staff very patient, friendly & professional to your needs. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |