66,934 Verified Client Reviews |
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It's not easy to do itAfter hard work The color very dark So please stop my shipping and delete my Order 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMajeda - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results and application. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Color nice, Texture Soupy, Process CumbersomeI must go back to a store bought foam gray hair color. I cannot see myself ordering another set of this hair color, although the color seemed nicer than what I generally self-color with, due to the thinness of the liquid colorant that made the coloring process even messier than usual. It seemed to mostly cover my gray (brunette hair), and again, I believe they did nicely with the color based on my needs but the product is just like soup. Peace & blessings, L 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynneR - Thank you for your feedback. We apologize for the disappointing experience you had with your custom hair color. We're always looking to improve our service and products, and truly value everything our clients say. |
Dark Ash Blonde ordered..This dark ash blonde has turned my hair brassy!!!...I am VERY disappointed..Also my hair felt like STRAW after I shampooed out my color...had to use a ton of conditioner. I do not recommend these products for the dark blonde colors. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRonnie - We're so sorry to hear your hair turned brassy! We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
ColourThis is as good as any salon and I love it. My friends daughter has a hair salon in Australia and worked on hair for Australia's Next Top Model; she was very impressed with my color. She said if I hadn't told her how its colored and how much of a saving in time and money it is that she would had said it was a professional job. Made me feel a million dollars that did :-) 0 of 0 people found this review helpful. Did you? |
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Love this color !!Love the cokor I think ill needa lot more grey coverage. Next time . But perfect warm blonde for me I left this on about 45 minues& the last15. Iput a bit of water in my hand & pulled my fingers through it. To make HIGHLIGHTS !! Thanks ..🌞beverly baker 0 of 0 people found this review helpful. Did you? |
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Covers grey wonderfully!I have used the hair colour formulated for me and I am delighted with the results. I am getting older and my regular hair dye was not covering the grey so well but the esalon formula has covered it completely. I love the colour and the actual dye was thicker and felt more luxurious and made me confident that it would work well. I was particularly impressed that esalon exchanged emails with me before providing the product to check on the colour I required and ensure they had met my needs. Thoroughly recommended despite my initial reservations as I saw the product on Facebook and thought it was probably a gimmick. I could not have been more wrong and I love it! 0 of 0 people found this review helpful. Did you? |
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My hairdresser is impressed!He said he can't tell the difference, he loves the color and the condition of my hair. 0 of 0 people found this review helpful. Did you? |
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Great product!The product arrives just in time and has everything you need to be gray free again. 0 of 0 people found this review helpful. Did you? |
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Great ColorI just love the ease of this and the results 0 of 0 people found this review helpful. Did you? |
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Love it!Love my custom color! I was skeptical but it's perfect! Thx!! 0 of 0 people found this review helpful. Did you? |