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Color Set
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66,903 Verificado Comentarios de clientes |
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FabulousI am so pleased with my color results. I always give my colorist specific instructions about what I want and the results are exactly what I wanted. Same as I get when I go to a salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeColor came out perfectly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!!First thing I noticed was the two tone coverage I had been searching for in a color treatment. My sister notched right away. As we age, we would like our hair to be the same color as it was when younger. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Consistent Quality BlendThe header says it all! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great qualityReally liked everything about the experience, everything apart from my dye being a bit too dark for me! Still with a few minor adjustments I'm sure I'll find a better shade and be happier! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI liked the color that was made for me, but it washed out of my blonde hair in about 2 weeks. It's not worth the money if it's going to keep washing out every 2 weeks. I did explain that in the beginning when I ordered your product. That I was a natural blonde and had a hard time keeping red in my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Needs more red!I love the dye but it only lasts 3 weeks. My box color I usually buy lasts about 8 weeks. My color is still brown but it's getting to the red I want. It needs more red/ violet. I love the shampoo that comes with it and the 2 pair of gloves 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Color was not as advertised.The color did not come out as hoped. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Hard to wash outI had to wash my hair 4 times, each time after my hair dried, to get all the dye out. It takes my hair a long time to dry as it is thick . My hair was very stringy and greasy feeling although I rinsed it for a long time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Not the bestI reached out and asked for my custom color to be a little more rich, darker in color because it was fading uneven, so they added an additional bottle of color for the ends of my hair that would even out the color. I followed the directions very carefully, but the color is not even close to what I wanted... It is more BLACK then a rich brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |