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Custom Color Set
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66,903 Verified Client Reviews |
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Recent ColorI Like my Recent Color and would like to stay with it, we are finally getting somewhere!! And Please provide an extra Stain Remover. THANK YOU 0 of 0 people found this review helpful. Did you? |
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Color did cover grey howeverMy hair is a chestnut color and came out a solid brown. No depth. The customer service was great. They called promptly and gave me advice on how to lighten it. It did lighten and still covered the grey. I may try again but not right now. My hair is very long and it is a lot of work trying to adjust. The product was very easy to use. 0 of 0 people found this review helpful. Did you? |
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my haidresserMy hairdresser noticed the color change (it was subtle) and said my hair is softer than be fore as well 0 of 0 people found this review helpful. Did you? |
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Uneven colorI've been coloring my hair successfully for more than 10 years. This was one a pretty big disappointment. The color is uneven, with the gray in my roots not covered adequately, resulting in my roots being lighter red while the rest of my hair is darkest brown. Color did not take on the length whatsoever, and continued to "bleed" during every other day shampoos for two weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTamsen - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
ColorColor was darker than I anticipated,and highlights were not as impressive as l anticipated, I do take the blame. I didn't have a current picture with the right lighting to include. Hopefully with a few adjustments my next shipment will be more to my liking. We Will get it to my liking with a little patience from my colorist. 0 of 0 people found this review helpful. Did you? |
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Love itLove the gray coverage 0 of 0 people found this review helpful. Did you? |
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BuenosMe encantanron 0 of 0 people found this review helpful. Did you? |
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I was wonderfulIt was wonderful and very easy to use. I love my hair color and I had full coverage of my gray hair. Thank You. 0 of 0 people found this review helpful. Did you? |
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Definitely WorksDid exactly what it stated it would do. Just follow the directions 0 of 0 people found this review helpful. Did you? |
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First time userThis is the first time using esalon. I had already placed my order when I came across so many negative comments. I was beginning to think I had wasted my time and money. I did my color today and I love it! My hair is soft and has a shine. The old highlights and gray are covered, and the color is I had expected. 0 of 0 people found this review helpful. Did you? |