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Color Set
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66,903 Verificado Comentarios de clientes |
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Great hair colorUse: easy Texture: liquid. I would prefer creamy so it does not drip. Odor: really strong. Would prefer if the odor can be milder. Effect on hair: I think it made my hair smooth. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGina - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You Customized Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
WantThis is not what I wanted. I want a lighter color with highlights. I will not use the color pack you sent. Cancel my next order and don't send any more to me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSue - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't lastDull color that didn't last. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Not great and definitely NOT glossyWas WAY too chocolate brown and no rust-orangey tones. I was told that an adjustment bottle was on its way to me, but I never received it. Please advise...There are no warm tones. I attached photos for guidance. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracey - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Horrible clumpy sticky tangled messI followed directions precisely. Called customer care and they said the new gel formula has had this issue. To try baking soda with some shampoo. Did. Repeated and rubbed thru. No help. Called 2nd time. Try dawn with shampoo. No help. 3rd call. Try clarifying shampoo with baking soda. Beyond frustrated. I hope my hair Isn't ruined. I wish I could attach pic to show what my before silky hair looked like to this dried out... dread lock.... sticky mess looks like. Not to mention feels like. Can't even run your fingers through it... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bad servicemy hair has become terrible. ends are dry. roots do not paint over. I cancel my order every time, but you withdraw my money. awful service. never again will I use this terrible paint. Please, delete my account, I don’t wanted your services 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlona - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colourI am very impressed with the root and ends colour mixes I was sent as I wasn't sure it would blend well on my head, but it's exactly how I hoped it would look. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colourGot my husband to do it for me this morning. Okay I now have a little grey streak at the front, but the colour is exactly how I wanted it. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FantasticThis colour has lasted much longer than what i used to use. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to do!I absolutely love the color. I use Wen Cleansing Conditioner on a regular basis, so the conditioner that came along with the color made my hair feel gummy.(Otherwise my rating would've been 5 stars) Everything else was perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |