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Custom Color Set
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66,903 Verified Client Reviews |
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Its Not For MeI used E Salon for the first time and was not impressed with my color that I received from them. I wanted it to be more blond. The color said light blond so I expected it to be the color that I already have in my hair. It didn't turn out that way. It almost has a red tint to it. I also struggled to color my hair by myself. For me its best to have a professional doing my hair, I guess I have to spend the money to have it done right. I heard that E Salon is a good company and I am sure they are, but its just not working for me. Also, please cancel my future orders please. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichaela- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Hair ColorI am still kind of brassy on top and darker on the bottom . My hair stylest says that an Ash color would be the best. She mentioned #7 or #6 . I am not sure what that means 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFrances - We're sorry to hear your color was still brassy on top and darker on the bottom. We'll be forwarding these comments to your colorist to make sure your next color is adequately adjusted. To ensure your ends don't get over darkened or over processed, make sure you apply your color to your roots only. This should help going forward. |
Hair colorThe roots are getting the color but my ends fade to blonde so quickly 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMadeline - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Shipped in errorI cancelled the last purchase and it was shipped anyway, and my credit card was charged. Unfortunately, my sister was intrigued by the product and opened the box, therefore I cannot return it. The last time I used it, it irritated my scalp and had an ammonia smell to it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We apologize for the miscommunication regarding your account. We see you've already spoken with one of our associates who helped you find a way to return the order for a refund. |
I could feel it conditioning my hair as it was being put applied.I love this product, my colour is fab and the condition of my hair is fantastic. 0 of 0 people found this review helpful. Did you? |
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Fabulous!This kit is by far the best home dye system I have ever used. Completely covers grey hair. Doesn't fade, and absolutely love that the colour doesn't run down your face when getting sweaty in the gym!! Service is great. Really cannot fault it and would definitely recommend to anyone thinking of trying. 0 of 0 people found this review helpful. Did you? |
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Works like nothing else~I have lots of gray hair and I used to try drugstore color in the box. Within two weeks, the gray was back and you couldn't even tell I had colored my hair. Now, I have gone as long as 10 weeks and still no gray in sight...plus my hair is soft and in great shape! 0 of 0 people found this review helpful. Did you? |
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Love the color...Great color. Great gray coverage. My hair felt hydrated and looked shiny after coloring. Thanks Escalon team. I will continue to order. 0 of 0 people found this review helpful. Did you? |
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Hair colorThe color is great, they really do good getting your color for you. You would have to try it. 0 of 0 people found this review helpful. Did you? |
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Love itThis product is wonderful. Fairly priced and lasts longer than any box color I've used. 0 of 0 people found this review helpful. Did you? |