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Got it rightYa you got i t right thank you closes anyone has got to my natural color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Omg!! I LOVE my hair!!!I got my custom color in yesterday. Before I used it, I read some of the reviews. I was kind of scared to try it. I opened up my package today and read the instructions, and then kind of stared at the product for a while. I used to go to the Salon, but I'm on disability and can no longer afford that luxury. I was coloring with store bought boxed color, but it never ever came out the color I wanted, and would put my hair in a ponytail under a hat. I was so discouraged, until NOW!!!! I prepped, I colored, and omg, I absolutely LOVE LOVE LOVE my hair!! It turned out just like I had gone and spent $100.00 on my hair!! The color is perfect, my hair is so healthy looking. I cannot say enough about my custom color and esalon!! Thank you, thank you, thank you!!! The only other thing is next time, I'm going to order the highlights with the color!! I keep looking in the mirror, because I still can't believe how much I love my hair! Covered every single gray!!! You have one very satisfied customer!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I've honestly had better/healthier results with boxed dyesI regretfully give this review as I was very excited and hopeful to try esalon. The deliverance of the supplies and packaging/display was great. The colorist accepting my color requests and modifying accordingly was good. Unfortunately, the product itself is not. The first time I colored my hair it was extremely brassy/ unflatteringly-coppery at the roots and pretty dull in the length; 2nd color led to a lot of hair breakage (I've had to cut 3" off) and in 2 weeks is already faded and exposing the grays. I've honestly had better/healthier results with boxed dyes at the stores. 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAimee - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't cover gray hair.I'm quite disappointed in my personal hair color. I left a note for the colorist that stated all my roots are gray and the color I received did not cover the stubborn gray hairs. The accessories were awesome. The stain guard saved my forehead. Not sure if I'll give it another try or not. I've already colored my roots since I applied my personal color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarlene - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
my reviewI liked the colour but I can't tolerate the strong amounia smell. It's really a shame 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandi - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Color turned out darker than expectedI expected the color to look a little bit closer to the image online since I specified my hair and it literally just looks like my natural dark hair color with more "natural" copper highlights. I wanted the color to be a lighter brown like in the image. My hair is naturally dark brown almost black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGiulia - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Excellent colorHighly recommend- my colorist thinks my color is amazing. He wouldn’t say that if he didn’t feel that way believe me! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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LOVED IT!I love the new color they set up for me this time, was exactly what I had been looking for from my youth and it help really well this time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hands down the bestLove love love! !! The color is exactly what I've been trying to accomplish. Easiest instructions EVER. NOW I CAN NOT WAIT TO TRY THE HI LIGHTS NEXT MONTH . !!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So easy to use and great resultMy first colour package was brilliant. Everything included in the box from dye protection cream, wipes, to two pair of gloves. My sister applied the dye(s) for me and it was straightforward when following the instructions. The overall result was impressive - consistent overall colour that could've been done in the salon. I've requested a couple of colour adjustments for my next order but only slight ones - I'm very happy with the outcome and would recommend the eSalon service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |