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Color Set
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66,880 Verificado Comentarios de clientes |
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Love esalonI have been coloring my hair with over the counter products for years but the results I get from esalon beat the grocery store products hands down. The results last longer and it’s so convenient having it shipped to your door, one less thing to worry about. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome serviceMy color was brassy. they at no charge sent out a fix and new color. Truly amazing customer service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved the colorI loved the color. I was a little worried it would be too bright, but it was beautiful. The color looked so natural. The only thing I disliked was that it seemed to fade a lot. I didn't feel like the color lasted very long. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Didn’t workI used hair dye, it did nothing but make my hair very oily. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Tried and decided it’s not for meI have ordered this product 3 times. The first time was fine, the colour I wanted but my grey was through within 2 weeks. I coloured a second time to find the colour was no where near as enhanced as the previous time, the grey was through fast again and a lot of hair went down the plug hole. I have tried for the third and final time as I have cancelled my order, but this time so much hair came out that I rinsed it off as fast as possible. I’m sure it is a good product for most but for me it is better for me to go back to my boxes from Boots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMandi - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Issue with the rootsMy roots did not change at all and the part of my hair that was previously colored only changed very very slightly. The shampoo and conditioner made my hair feel really soft. The stain guard also worked really well. The kit was easy to use, the color just didn't work for me:( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBry - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Color AdjustmentJust received my second order of hair color with the adjustment. Perfect!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!!!!!You ladies are the best sincerely, I will never go back to store bought color again. And even the salons in my area never get the color right for me.... I love my hair color !!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazingly Easy!!!I would never have thought of coloring my own hair because my best friend is my hairdresser. But with our schedules being so busy, I decided to give it a try. Im sold and love the color and texture!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Exactly what I was looking for!I was recommended eSalon by a friend when I mentioned that my recent salon colour was too red and took too long to apply. The instructions were easy to follow and the end results were perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |