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I liked using everything in the boxThe product covered my gray hair beautifully. It was pretty easy to use also. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!My custom color was really nice! I have received numerous compliments! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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I hate salons - love thisEvery single time I've gotten my hair done at a salon, I end up walking out so disappointed. I am literally still trying to color correct a bad dye job from a "professional" over a year ago. I absolutely love ordering from esalon and getting a custom color. I feel much better doing it myself at home. I think it's a genius process and revolutationary idea. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Great product!Looks natural 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Yes❣️Loved the first color, but the second color blends in even better. The color is beautiful. A color I don’t think I could ever find in a box hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great match and directions, didn’t lastI thought the product was great when I used it, it matched my hair perfectly. The directions were helpful, more so than normal box dyes. I also feel like it was more natural than the box dye I usually buy, it didn’t smell so strongly of chemicals. I was very happy with the product until a few weeks (3) went by and it seemed to have completely faded. I can see all of my grays again. Usually when I dye my hair it lasts at least 8 weeks or so. I can’t decide if I will buy again as it really doesn’t seem to last as long as I would like. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very natural looking!The instructions could not make the application easier, and they are written so anyone can easily do it! I would only request that a new applicator brush be put into each kit! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Stays trueThe color does not fade & my hair felt healthy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Red brown vs Brown with blondish highlightsI am getting way too much red. I used to have blonde highlights when I was out in the sun and now I fear it will be more red. Yuck! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosanne - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved. We appreciate you reaching out! |
Not a good experienceI prefer an all over color. Not do roots then rest. Won't try again. Scalp got burned by chemicals 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - We’re truly sorry to hear that you experienced this reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |