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Custom Color Set
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66,880 Verified Client Reviews |
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LastingVery disappointed the color didnt last my grey's come out with in a month so I dont think I will continue with this product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura - We're sorry to hear your color didn't cover your grays! We can adjust to help with this, and have added a credit for a free hair color order to your account. Look for an email from us soon. |
color matches my own hair color nobody knowslove the the color real easy too apply no mess 0 of 0 people found this review helpful. Did you? |
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Fantastic!Fab idea with super service and an amazing product at a great price 0 of 0 people found this review helpful. Did you? |
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Wow best hair colorOk let me first say I will definitely be doing this every 5 weeks I'm impressed . It covered all my grey roots which I only have in the front of my hair line not the back . It's thick so be ready to wash your hair a few times afterwards but it covered every grey strand . My daughter helped me with the back of my hair line the parts I couldn't see . It was easy fast and the kit came with everything I needed . The shampoo and conditioner packets are wonderful I'm buying the full size bottles they smell wonderful . 0 of 0 people found this review helpful. Did you? |
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Beautiful Hair Color!Great service, professional and beautiful hair color that is very, very nicely packaged, love it! 0 of 0 people found this review helpful. Did you? |
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Great gray coverage, perfect , fade resistant color, easy to follow instructionsI could not be more pleased with everything, from the richness of the color to the clarity of the instructions. I can not believe that I was able to achieve such wonderful results at home, for a fraction of both the cost and the amount of time, that I used to spend at the salon. 0 of 0 people found this review helpful. Did you? |
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Unbelievable!My requirements for a change in color were complex. I have natural textured hair, 50% gray, with a permanent brown dye color that I got at my hairdressers. It faded to a brassy harsh tone which my hairdresser could not seem to correct. I wanted a darker warmer brown base color with no yellow or red overtones and that is exactly what I got from eSalon. I followed the instructions religiously and I was rewarded with a rich warm purely brown color. I can't believe that the colorist was able to accomplish exactly what I've been trying to get for more than a year from my hairdresser. Very very happy! THANK YOU colorist Vanessa!! 0 of 0 people found this review helpful. Did you? |
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I didn't like the color, to dull, need some life. Maybe more of a Reddish brownNot too much red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
StopI cancelled future orders only to find another shipment coming. I hate the color and product...stop shipping. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMartina - We're sorry to hear you hated the color! We're happy to work with you to find a solution. Look for an email from us in your inbox. |
Too LightColor is too light for my natural hair color. While it might match with the lightest parts of my hair, it doesn't match the roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatharine - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |