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no way!This product turned my roots purple! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie - We apologize that your color results did not turn out with a purple tint. Since you indicated that you were unhappy with your color results, a representative has refunded you for your most recent color, per our Satisfaction Guarantee. Again, we're truly sorry that you were dissatisfied with your results. |
Not bright or true enoughNice coverage, I just can't hit the mark! I want a true copper color am I reaching for the stars here? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We apologize that you are unsatisfied with your color results. Since the color was not as bright or true as you expected, one of our representatives has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we're sorry that you were unhappy with your experience and hope that we can help you with this matter. |
good presentationEnjoyed the cute box presentation & easy to understand & use instructions. The product washed out quicker than my old product & didn't hold on to my grays :( coloring is a lot of work for it to just wash out! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - We're sorry that your color results faded faster than you were expecting and did not provide the coverage you were looking for. Since you were dissatisfied with your results, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
More goldenI like the colour that it has given me but I think I need more golden tones for a brighter look. The response I got for changing my desired look was great and the help they gave me was excellent - thank you for your service 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Très bienSatisfait de la couleur Ce qui m'ennuie je n'arrive pas à réitérer ma commande ??? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BeautifulI love how it came out. I couldn’t have asked for a more perfect color. Once it starts to fade it becomes slightly golden, which I don’t particularly like. I’m excited to see the new formulation and hope the bold color remains longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nicht alle Haare färbtHallo, bei meine Farben leider nicht alle Haare färbt, besonderes vorne grau Haare bleibt wie vor. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Meilleure couleurJe suis très satisfaite, même après plusieurs shampoings la couleur ne s’estompe pas. Ne changer rien. Cordialement 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Darker colorI reviewed in my previous order that I found my hair was turning more on the reddish side and requested a touch darker, removing the reddish tint. The colorist was spot on with my last shipment. Thank You!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color, great set!I love my color and the application is very easy! The instructions are straightforward, and the set comes with gloves, skin guard so you don't stain your face, and stain remover in case you spill on a surface. I'm just docking a star because I don't feel like there's enough of the "Ends" dye-- you get the same amount of Ends as you get for Roots which is kind of silly because you're obviously going to need more dye for the length of your hair versus the roots. So I really have to ration the Ends bottle when applying it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |