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Color Set
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66,793 Verificado Comentarios de clientes |
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Great colorSince my color is a red, it doesn't last as long as I would like, but the color itself is great. My color stylist makes changes based on my needs and does a great job. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wasnt worth itColor washed out on roots and shaft. Drugstore color lasts longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKasey - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
From golden brown to a brassy copper colorMy hair is a brassy cooper color now. My complaint is a sent questions asking for help in how to fix it since I had an event to go to. I received a generic response and no help. I rather pay a SALON and get the results I want. The golden brown hair I had!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect matchI bought my custom color to cover a few grays in my roots. The color just match perfectly my natural color and for now has no red at all. I enjoyed the process but the mess came when I used the classic conditioner; it left my hair so sticky they wouldn’t dry, so I had to wash my hair again and once more after that. Anyway I’m very happy with the color. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Love itThe only reason I took a star off was the colored had trouble, but I know that will change once my hair is used to the consistent color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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RootsMy root area is darker than the rest of my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So I need it much redderCan I change my mind? I think I want it a whole lot redder. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCricket - We value your feedback, and truly appreciate you reaching out. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Shade not rightThe last box I received was much darker once dyed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSylvia - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. We have reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |
Great custom color!I was happily surprised at the vibrancy of this color. I feel my personal colorist really listened to my preferences and created a color that well suits me. It's a little dark/bold at this time, however I feel like it will mellow out in a few washes as reds always do. I really like the color and products that come with it, and will be setting up an auto-ship for my color. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Question?I love this color. Matched well it makes my hair shiny. I did however have gray show up by my ears by the first time I washed my hair though. I followed the instructions? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |