66,793 Verified Client Reviews |
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Color did not show up at all.Followed the instructions exactly, but no color showed up in my hair. Even box dye is better. Will not be repurchasing. Very disappointed and waste of money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFrances - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
LastcolorAlthough I followed the instructions the color did not cover the grey. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLillian - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Love eSalonTotally LOVE eSalon... Fantastic to be able to adjust color and find what you love best on you... Thank you!!! 0 of 0 people found this review helpful. Did you? |
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Love this productThis product is quick, easy, no powerful fumes! It leaves your hair healthy and shiny. The color is awesome! 0 of 0 people found this review helpful. Did you? |
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Light Ash BrownTrue color, so natural looking, perfect coverage of my grays. Love my natural shade. 0 of 0 people found this review helpful. Did you? |
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Love it!The instructions are very clear, but the color is wonderful, it doesn't have a strong odor and it also doesn't stain your towels! 0 of 0 people found this review helpful. Did you? |
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finest color ever!!!I normally have my hair colored at high end salons, I do root touch up's in between color. I can't believe after using eSalon color how natural & healthy my hair appears. The pre-order questionnaire fit me with a fantastic color that is perfect for my face and skin tone. Great product!!!! 0 of 0 people found this review helpful. Did you? |
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A good quality productReally pleased with the outcome. The colour was just right and the quality of the product is excellent. Will definitely be using this hair colour from now on 0 of 0 people found this review helpful. Did you? |
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Custom hair colorI have never used color from box at Walgreens or Target so I cannot really compare. Instructions were clear and very easy to use. Results may be limited by my inexperience, however I feel like it made my hair redder than I'd like. I was going for brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolyn- Thank you for sharing your candid feedback. One unique benefit of our service is that we can adjust your formulation based on your hair color needs. We have reached out to you to ensure that we get your formulation just right! |
natural lookeSalon color gave a more natural finish to my hair than my previous color. I wish it cost less, but it seems to last longer than my previous color too. 0 of 0 people found this review helpful. Did you? |