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Color Set
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66,772 Verificado Comentarios de clientes |
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Customer supportPreviously made a comment to customer support about shampoo & condintioner packets are not enough for long hair. When I oriniginally signed up, I stated I had long hair. I have received larger pkts once and the reason I requested them again. Unforuanetly, the response I received was they are crediting my next shipment to include additional packets but in the future I need to purchase them. Please let me say that I really like the convenience of home delivery. But I pay twice what I used to pay then I receive the response I spoke of and makes me wonder why they even asked for my hair lenght in the beginning if they didn't intend to provide enough of all supplies. I like the product but I'm not sure how much longer I will continue. If you hair is short, you will really like the product and will have ample product. But if your hair is long be warned your expected to spend more money. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - Thank you for your feedback. We apologize for the disappointing experience you had with our Shampoo and Conditioner packets. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Don’t like new packagingI’ve been super happy with your service up until my last order. The color bottle was leaking all over and I received two packets of shampoo and no conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - We're truly sorry that your custom color kit arrived damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
The color was exactly what I asked for.Just my application of it needs some help. I'm new to doing my own color. I've helped and colored many times my mother or friends hair. I will try again after learning more tips or perhaps have someone do it for me next time. Last time I dyed I got it right & so did you!!! I adjusted my color and took more time doing my coloring. It turned out Fantastic! Many a compliments I had ppl who wanted to know where I got my hair done. I explained and sent them to your sight. Why spend 90.00 at a salon like my mother did for dye/highlights in a pixi hairsytle. Omg! I can get 3 kits with extras for that price. I am a Customer For Life! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My perfect colorEveryone says this is the perfect color for me. My old do it yourself color was too light and made me look pale. This one brightens my face and looks great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it !!!Love love love it !!!! This is ya best formula I’ve ever used. I get compliments everyday on this color. I’ve told 7 people about it and helped them sign up. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Wonderful service. Will definitely be recommending to others. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoveI'v been using your products since 2014 and I love them. Thank you so much! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This is the first time my hair color turned out the color it was supposed to.With boxed hair color my hair was never the color it was supposed to be. This was right on and beautiful the first time. The product is boxed very nicely and the instructions were very clear. When I had a question I called and they answered my question right away and they were very friendly. The 2 part process was fool proof. I will definitely be an eSalon user from now on. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Hair ColourLovely colour, multi tonal, great hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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They Listen!The color was perfect, most importantly, because I was heard and my wants and suggestions were implemented. Thank you for being a company who listens to their customer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |