67,076 Verificado Comentarios de clientes |
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topfacile a appliqué et j adore la couleur 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color SetIch habe mir immer eine Haarfarbe gewünscht wie früher. Ich war rothaarig. Die normalen Haarfarben waren alle mir zu intensiv und nicht natürlich genug. Dank eSalon habe ich eine wunderschöne und natürliche Haarfarbe. Sie entspricht voll und ganz meinen Erwartungen. Besser geht es nicht. Viele Grüße 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I should have done this years agoI've been using box color for years and always thought it was "just ok". But I began to realize how harsh it is on my hair and the color never lasted and was never quite right or the way I wanted it. Just did my first color through eSalon and it looks amazing. Not dry or brittle. I'm not sure I'm loving the color I created yet, it's not bad at all, might need just a little adjustment, but I'm going to give it a few more times before I decide to tweak the color. I am very happy I made the change!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Belle colorationJolie coloration, bien réussie pour la longueur. Merci à l'équipe pour son élaboration 👍 Malheureusement, mes racines sont particulièrement dures à couvrir, malgré les adaptations de couleur. Encore merci et Bonne continuation à vous l'équipe esalon👊🥰 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Bad all the wayI have dyed my hair alot in my past so I know what to do and how to do it in this the instruction were somewhat confusing but I didn't have any problem using it but my color I don't like my husband who picked it out said he picked something else not this color it also made my hair feel horrible I stopped my plan because I can go to Walmart and get a dye kit spend less I would get what I would want and my hair would feel alot better 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color is wrong for meI want to cancel this subscription, the color is so wrong for me. Too bright. Please do not send me another shipment, I will refuse it and send it back. Also, you have charged my credit card and stating the you will be sending the product. so do not send the product and credit my account. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Rote HaareEigentlich wollte ich ja Mittelblond Gold mal ausprobieren, aber jetzt habe ich rote Haare. Da ist etwas schief gelaufen. Obwohl ich alles genau nach Vorschrift gemacht habe. Jetzt muss mein Friseur es richten. Schade ☹️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosManuela W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Roots did not takeDisappointed roots did not take like they should have. They are super light compared to the rest of my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jaymee, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! (: |
First UseThis was my first experience using the eSalon color set. It is different than what I am used to and was a little messier than I was ready for but thankfully I received 2 sets of gloves in the box (thanks for that!). The color itself turned out beautifully however my grays were stubborn and after a week are already making their debut. That being said I do have experience with coloring my hair and I did leave the color on the roots (grays) an extra 15 minutes but those stubborn hairs don't want to be overshadowed. I will give eSalon color a couple of tries to see if I get better coverage but if not I may have to return to the other subscription color I was using before. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Esther, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! (: |
Not what I expectedThis didn’t cover my gray and I’m not satisfied with this company. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWendy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |